What are the responsibilities and job description for the Mission Critical Operations Group Manager position at Truist Financial?
Job Summary
A group leader is responsible for the operational facility management of a single mission-critical data center with the goal of achieving 100% uptime.
Key Responsibilities
- Minimize risk to critical infrastructure operations by utilizing qualified mission-critical operators and key strategic vendors to ensure high availability of mission-critical and information technology critical support systems.
- Identify maintenance objectives of the facility and incorporate those objectives into a documented plan that includes preventive, predictive, and reactive maintenance procedures.
- Direct maintenance activities of contract service providers (HVAC, UPS, generators, life-safety, environmental, monitoring, electrical, and control systems).
- Monitor, record, analyze, and report on activities, trend results, and recommendations relating to building monitoring systems for critical infrastructure.
- Ensure strict adherence to critical change management controls to assure proper authorization and execution of work according to defined operating procedures.
- Provide proper training and oversight of all internal staff and external support contractors performing work in the critical environment to prevent disruption to the building infrastructure and maintain safety of all individuals.
- Manage annual capital and expense budget according to a long-range strategic plan ensuring long-term site reliability and ongoing staff development.
Requirements
- Bachelor's degree in a related engineering field, or equivalent education and related training.
- Five years related work experience including supervisory experience in a dedicated data center environment managing a technically oriented team.
- Strong technical knowledge and operational understanding of data center mechanical and electrical systems.
- Comprehensive knowledge of relevant health and safety laws and policies.
- Working knowledge of information technology infrastructure.
- Excellent leadership, communication, planning, and analytical skills.
- Demonstrate ability to think and act clearly during emergency response situations.
About Truist Financial Corporation
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
