Head of Digital and Marketing Technology

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.Need Help?If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).Regular or Temporary : RegularLanguage Fluency :   English (Required)Work Shift : 1st shift (United States of America)Please review the following job description : Our Head of Digital and Marketing Technology will lead our engineering teams in support of our consumer web and mobile ecosystem. Responsible for managing delivery for our .com footprint across the enterprise as well as for all subsidiaries and affiliates. Will effectively partner with marketing to drive personalized marketing through teammate channels, direct mail, email and digital channels. Leads digital account opening for 27 products across consumer, small business, and wealth. Set the vision; establish effective standards / processes; set / monitor quality performance expectations / results. Interface with senior executives across the enterprise to develop a comprehensive strategic plan(s) for delivering Information Technology (IT) solutions which address complex and critical business requirements. Partner with line of business (LOB) leaders to secure the appropriate investment level in technology to achieve business goals and be advocate for the business partners within IT. Maintain a focus on improving delivery effectiveness, software and data quality, and risk mitigation. Integrate people, process and technology in order to increase client shareholder value. Given complexity of LOBs and technologies in scope, ensure comprehensive coordination and communication.ESSENTIAL DUTIES AND RESPONSIBILITIESFollowing is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time.  1.    Set strategic direction for multiple major lines of business in alignment with the Business Strategy and Technology standards and provide thought leadership in the development of an enterprise strategic IT plan. 2.    Maintain a high level of awareness and understanding of existing and emerging technologies, as well as industry and bank issues, to effectively match them.3.    Broker and direct the design, engineering, implementation, and support of application software solutions in support of corporate objectives, to include determining whether to use internal or external labor, build or buy, leverage Cloud as appropriate, and using a variety of tools, etc.  4.    End to end accountability to identify and design solutions that best meet the business needs of the enterprise, with a primary focus on innovation. 5.    Consult with clients, staff, and colleagues to identify and design solutions that best meet the business needs of the enterprise. Solutions have broad, impactful scope across technology and the enterprise6.    Plan and develop budgets and performs salary administration duties to meet budgetary goals.7.    Lead senior staff (to include development, counseling, conducting performance appraisals, setting performance expectations etc.) and evaluate processes on a regular basis. Implement new or improved processes or procedures that improve quality of work produced by the unit or eliminates / reduces operating expenses.8.    Manage the life cycle of existing application software systems (and monitor the need for new capabilities) to provide cost effective functional, flexible and scalable solutions.9.    Maintain appropriate Risk Profile through owning the first line of Risk defense, proactively identifying risks, and implementing the necessary mitigations where warranted.  Partner effectively with 2nd line of defense, Auditor, and regulators to ensure Risk is identified and mitigated appropriately. Note : The difference between Group Head 1, 2, and 3 is scope, such as size of budget and headcount, and complexity of the business line(s) and related technologies. QUALIFICATIONSRequired Qualifications : The requirements listed below are representative of the knowledge, skill and / or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.1.    Equivalent combination of advanced education and related experience, which could include any combination of : Fifteen-plus years’ experience managing software engineers and systems analysts, Ten years’ relevant business experience (i.e. making technical-related decisions on the business side), Ten years’ managing a large staff, (including managing managers), and Five years’ experience with budget responsibilities2.    Ability to manage compl3.    Ability to translate enterprise level strategic planning information into software and data management needs, create business plans, and turn them into effective business solutions4.    Executive level communications skills, including, strong negotiation / facilitation / presentation skills and experience negotiating with vendors for relevant products and services5.    Significant knowledge of current and emerging application software products and tools6.    Extensive project management experience to include multi-million dollar projects completed on time, within budget and delivering quality results7.    Strong analytical and architectural skills8.    Ability to manage a high volume of internal client relationships9.    Knowledge of all phases of software engineering life cycle and experience with process improvement models Preferred Qualifications : 1.    Understanding of multiple approaches to Software Engineering. 2.    Full understanding of Agile methodology and experience working with Agile teams. 3.    Banking or financial services experience, especially in a particular niche area. General Description of Available Benefits for Eligible Employees of Truist Financial Corporation : All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and / or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.EEO is the Law   Pay Transparency Nondiscrimination Provision   E-VerifyJob SummaryJob number : R0098472Date posted : 2025-01-27Profession : TechnologyEmployment type : Full time