What are the responsibilities and job description for the Tulsa- Lead Mortgage Specialist position at Truity Credit Union?
JOB SUMMARY
This position enters data, compiles, reviews, and verifies documents for mortgage loan files. This function works directly with a small Operations team and members of the Mortgage Sales and Development team to process, close and fund mortgage loan transactions. This role is also assigned to additional duties within the department outside of production. This role would also entail training of other staff members.
ESSENTIAL FUNCTIONS
May include any and/or all of the following:
- Actively listen and respond to member inquiries, suggestions, requests, and concerns.
- Support the Sales and Development Department to ensure that we are providing effective communication, and timely processing of mortgage files. This is including, but not limited to, ensuring necessary updated information is received timely.
- Knowledge of documenting and calculating all types of income to meet GSE requirements.
- Perform necessary quality checks on all documents. Ensuring efficient and compliant loans are being processed with various regulations in mind.
- Work with relevant 3rd Party staff to ensure timely and effective communications and document processing is performed.
- Prepare, review, and submit all final loan documents, within regulatory guidelines to close loan transactions and maintain compliance by submitting documentation to relative 3rd parties.
- Complete transactions needed within both the mortgage operations and sales departments. This includes, but is not limited to payment of invoices, cutting checks from Symitar, GL transfers, wires, member draws, etc.
- Assist in the review and reconciliation of necessary GLs and other reports to maintain relevant GAAP standards.
- Monitoring of monthly and annual reports, such as HMDA and relocation billing, making corrections when necessary and submitting to government agencies as needed.
- Organize and research proper documentation and perform verifications as needed within AllRegs.
- Assist in cross training Specialists in all aspects of the operations department to become proficient in the areas of Processing, Closing and Funding pieces of the department.
- Ensure appropriate document retention policies are strictly adhered to.
- Complete necessary training and compliance courses timely.
- Perform other duties and responsibilities as assigned.
KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS
- Knowledge of:
- Mortgage Lending function
- Modern office equipment
- Credit Union products and services
- Credit Union operations, procedures, and systems
- Technology and various software programs including Mortgage Cadence, Symitar, Microsoft Suite Products, Synergy, FICS, and Mercury Network.
- Ability to:
- Educate effectively on processes
- Overcome objections
- Read and interpret a variety of instructions furnished in written, oral, diagram, and schedule form
- Organize and prioritize in order to meet deadlines
- Solve practical problems and deal with variables in situations
- Skill in:
- Strong verbal and written communication
- Strong attention to detail and analytical skills
- Interpersonal and human relations
- Typing and personal computer
QUALIFICATIONS
Critical Development Experiences:
Pursue opportunities for professional growth and development through training, education and self-study
Successfully complete all applicable compliance training and testing
Participate in webinars provided by Mortgage Cadence, Freddie Mac, ARCH, MGIC, Enact MI, and Cornerstone
Education and experience equivalent to:
Three years to five years of similar or related experience, including preparatory experience.
Experience with various types of mortgage loans, escrow and ARM requirements desirable
A high school degree or equivalent
REQUIREMENTS
Regular attendance and timeliness are essential functions of this position. While performing this job, the employee is regularly required to sit or stand for a significant period of time and perform functions that require manual dexterity. The employee must occasionally reach above or below normal body position, stoop or bend, and carry, lift or move objects weighing up to 25 pounds. A normal range of hearing, vision, and speech are required to effectively work with co-employees and members.
REGULATORY COMPLIANCE & CONFIDENTIALITY
Follows regulatory and policy compliance requirements, which include those efforts in compliance with Bank Secrecy Act (BSA), Office of Foreign Asset Control (OFAC) and Anti-Money Laundering (AML) Regulations, Identity Theft Red Flags and other compliance related Policies. This position also requires maintaining confidentiality with regard to non-public information about our members and the Credit Union.
This job description should not be interpreted as all inclusive. It is intended to identify the duties, responsibilities and requirements of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this description. Any physical demand of essential function or requirement of this position will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible.
Equal Opportunity Employer/Veterans/Disabled
Truity is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 918.336.7662 or jobs@truitycu.org for assistance. You may also contact us at that same number and email, if you would like to see a copy of our Affirmative Action Plan.
