What are the responsibilities and job description for the Order Entry 1 position at Trulite?
This role is not open for submissions from outside staffing agencies
Order Entry 1What Brought You HerePay- $17 / hour-$19 / hourDay Shift HoursOT as neededQuarterly Incentive Program!Benefits startingDAY ONE!Who You Are : A data entry clerk who is proactive, thorough, trustworthy and accountable with a high standard for excellence. You have excellent prior data entry experience.What You Will Be Doing : Provide order / data entry support to the organization of orders received by telephone, fax, or central workflow systems. Obtaining, analyzing, and verifying the accuracy of order data and inputting of order information in a timely manner. Initiating and / or implementing corrective action on orders as needed to ensure that an excellent standard of service and a high level of customer satisfaction is maintained.Provides order / data entry for the branch operations.Receives, processes, and verifies the accuracy of orders from customers utilizing the company’s internal central workflow systems and customer purchase orders.Initiates required action for response to customer service requests for new orders and order change requests and communicates changes to the appropriate departments.Assists in proofreading entered orders and ensures that the correct codes are being applied prior to final confirmation.Regularly maintains Kwik Tag program to ensure all kwik tagged documents are scanned and assigned to the appropriate order.Modify quote status once order has been placed in ERP system to ensure visibility and uniformity in Sales CRM.Collaborates with the customer service team to make sure that the requested order(s) meet the customer’s expectations.Works with the organization’s other branch / regional locations to resolve problems, facilitates solutions and enhance the customer service offerings.Attends regular customer service department meetings.Support and participate in the organization’s continuous improvement program and product training courses.Works in conjunction with project managers / coordinators and customer service representatives.Perform other related duties and provide back-up support to other group members as assigned by management.Skills You Bring : 0-2 years of data / order entry experience and High School Diploma or equivalent required.Related glass and aluminum work experience preferred.Must be able to multi-task, be organized, efficient, and accurate.Must be able to work independently and make decisions with little department directions.Must have excellent communication (written and oral), interpersonal, conflict management, and time management skills.Experienced user of Microsoft Office 365 suite.Listening skills and data collection with attention to detail are essential.Ability to calculate discounts, factions, percentages, area, circumference, and volume.Ability to apply concepts of basic algebra, and geometry.Why Trulite : Truliteoffers the most comprehensive benefit coverage in the industry. We give our employeesimmediate accesstohealth, dental, vision and life insurance benefits, as well as provideshort / long-term disabilitycoverage to protect you financially if youif you experience a non-occupational injury.Stay with us for a year and your401k employer match is 100% vestedand immediately becomes part of your ever improving financial plan. This is also true for those who select and contribute to theirHealth Savings Account. We match on both employee and family coverage to help cover out-of-pocket expenses and if unused continues to grow until needed. The employer match for your HSA, if you choose to participate, is alsovested immediately at 100%,improving your financial health.Trulite bears most of the cost of your benefits. We structured these benefits because we care not only about your physical well-being but your financial health and welfare too. Let us show you whyTrulitevalues you as an employee and how we will help you achieve financial independence.We are an Equal Opportunity Employer. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.
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Cheswick, PA
Full Time