What are the responsibilities and job description for the Customer Service Representative position at Truly Nolen Pest Control?
Truly Nolen has the largest pest control footprint in the world and continues its incredible growth story. Now is the perfect time for you to join our Amazing Team. We are seeking an awesome part-time customer service representative with extraordinary communication skills and organizational capacity to coordinate between our service technicians and customers to provide the highest level of service. Our growth guarantees an expanding role and career advancement opportunities for success in this critical role. Together with the best protocols, customer service, and employees in the world, we will continue to be America’s choice when it comes to selecting a Pest Control Service Professional. Come to work with your passionate, enthusiastic attitude, and you’ll experience the thrill of being part of a winning team!
Since 1938, Truly Nolen has grown from its South Florida roots into an international network of 302 locations, establishing its role as a leader in Pest Control. Our company, a locally owned and operated franchisee of Truly Nolen, seeks a part-time Customer Service Representative for our face-paced office environment.
Duties and Responsibilities
- Receive and respond to all customer inquiries related to service provided by the company and input all necessary customer information and employee production into the computer software system.
- Schedule service appointments and sales leads
- Perform data entry while ensuring accuracy of information
- Contact customers by telephone to coordinate service and payments
- Contact customers for accounts receivable
- Report to office daily at the appointed time
Qualifications
- Computer literate with working knowledge of Word and Excel
- Math aptitude
- Excellent face-to-face and telephone communicator
- Excellent customer service
- Follow written and verbal directions
- Work independently without supervision
- Attention to detail and accurate
- Organized
- Ability to handle multiple tasks simultaneously
- Problem solver
- Trustworthy
Schedule: Part-time
Communication method(s) used:
- Phone
- SMS
Work environment:
- Office
Job Type: Part-time
Pay: From $19.00 per hour
Expected hours: 25 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person
Salary : $19
