Pest Control Service Technician

Job Description

Truly Nolen has the largest pest control footprint in the world and continues its incredible growth story. Now is the perfect time for you to join our Amazing Team. Together with the best protocols, customer service, and employees in the world, we will continue to be America’s choice when it comes to selecting a Pest Control Service Professional. Come to work with your passionate, enthusiastic attitude, and you’ll experience the thrill of being part of a winning team, rewarded with many opportunities for personal growth!

Family owned since 1938, Truly Nolen has grown from its South Florida roots into an international network of 302 locations, establishing its role as a leader in Pest Control. Our company, a locally owned and veteran-operated franchisee of Truly Nolen, seeks a Pest Control Service Technician for our Jacksonville, FL office as we continue to capitalize on the opportunity that Truly Nolen offers.

Position Summary

As a Pest Control Service Technician, you will perform pest prevention through the use of various pesticide applications and Integrated Pest Management solutions such as trapping, mechanical exclusion, and sanitation in a manner that is legal, professional and environmentally conscious while ensuring customer satisfaction. You will be trained to develop new business in your route with the expectation of meeting sales goals.

Essential Job Functions

• Identify and diagnose areas of concern and communicate findings with customers.
• Inspect properties and structures (including attics and sub-crawl spaces.)
• Receive service requests and complete service for all customers according to the established daily schedule.
• Determine most effective treatment type required for findings. Apply pesticides and/or IPM solutions to properties and structures while following safety procedures, label instructions and governing laws.
• Respond in a timely manner to customers’ requests for service
• Operate spraying equipment, bait gun, dust applicator, vacuum and various power and hand tools in performance of duties.
• Drive company vehicle to customers’ homes or places of business. This requires possessing a valid driver’s license and maintaining a good driving record within company equivalency point policy.
• Communicate with customers and company personnel by phone, in person and in writing.
• Obtain and maintain certification/licenses as required by federal, state and local regulations.

Additional Responsibilities

• Acquire new customers, maintain customer base and grow route utilizing sales techniques (customer referrals, clover leafing and creative ideas.)
• Attend training classes, seminars and meetings (may require travel.)
• On call rotation, including weekends.
• Cross-train in other branch positions.
• Maintain clean vehicle and keep equipment in proper operating condition which may involve performing minor equipment repair.
• Other duties as assigned.

Required Skills

• Basic math & measurement aptitude
• Work from sketches, drawings, plans or specifications
• Computer literate
• Excellent face-to-face & telephone communicator
• Excellent customer service
• Follow oral and written instructions
• Read, write and speak English

Desired Skills

• Read and draw legible and detailed graphs
• Bilingual speaking a plus

Personal Characteristics

• Ability to develop new relationships
• Self-motivated and works without supervision
• Problem solving and observation
• Safety and environmentally conscious
• Time management and organization
• Ability and desire to learn
• Effective communicator
• Cares for others and desires to provide quality service
• Professional appearance and presentation
• Flexible and cooperative
• Trustworthy and dependable

Physical Requirements

• Walking, sitting, standing, bending, crawling, squatting, kneeling, stepping, climbing, reaching, twisting, turning, grasping, squeezing, pulling, stretching and balancing
• Lift, hold and/or move up to 50 pounds
• Enter into attics and sub-crawl spaces which may be tight, small, narrow or confined.
• Wear personal protective equipment such as a respirator, dust mask, goggle, gloves, etc.
• Work outdoors in all weather conditions

What We Offer

• A stable, permanent position with a growing company
• Hourly rate commensurate with experience service production commission sales commission bonuses
• Annual Compensation target of $38,000 - $55,000
• Varying Benefit Package including sick, vacation, retirement, health
• Attractive Working Environment
• Detail-oriented -- quality and precision-focused
• Outcome-oriented -- results-focused with strong performance culture
• Team-oriented -- cooperative and collaborative

Typical end time:

• 5PM

Typical start time:

• 8AM

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• Open to applicants who do not have a college diploma

Work Remotely

• No

Job Types: Full-time, Part-time, Temporary

Pay: $38,000.00 - $68,000.00 per year

Expected hours: 40 – 60 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Compensation Package:

• Bonus opportunities
• Commission pay
• Hourly pay
• Yearly bonus

Application Question(s):

• In the past year of work, how many times did you call out?

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $38,000 - $68,000