Associate Sales Representative

Exempt: Yes
Department: Sales
Reports To: Vice President of Sales
Location: Based in assigned territory

Company Description

 TruMed Systems, Inc. is the fastest growing vaccine storage and handling company. TruMed serves individual clinics, major health systems, and public healthcare facilities throughout the U.S. TruMed’s mission is to improve health care practitioners’ total outcomes by creating point-of-care inventory management systems that support product efficacy, patient safety, and practice objectives.  Our first two products are the AccuVax® Vaccine Management System and AccuShelf ® Inventory Management Systems.  Together, our products secure medication and material storage and management that automates control and integrity, minimizes risks of incorrect medication delivery, tracks inventory for all medications and optimizes office workflow in the healthcare settings. Founded in 2012, TruMed is a VC-backed company based in San Diego, CA that has 44 employees.

Position Summary

As an Associate Sales Representative, you will act as the primary customer contact for demand creation by executing marketing strategy and promoting TruMed products as led by the VP of Sales. In this role you will provide current and comprehensive technical knowledge of TruMed's products and effectively communicate the efficiencies and economic benefits of the products. As a sales associate you are expected to achieve territory sales by performing Plan of Action (POA) marketing strategies, which includes delivering branded sales messages, executing planned programs, scheduling and following-up achieving or exceeding sales targets. Representatives are also responsible for servicing and managing accounts, which includes ensuring product access, resolving/triage issues, and renewing product contracts. Attend local/national tradeshows and internal meetings. Assist or lead product installs and training. Additional responsibilities involve providing feedback on marketing strategy and effectiveness reviews of sales activities and territory analysis, in addition to developing territory plans with your Manager.
  

Key Responsibilities:

• Present and sell company products and services to new and existing customers
• Prospect and contact potential customers
• Reach agreed upon sales targets by the deadline
• Resolve customer inquiries and complaints
• Set follow-up appointments to keep customers aware of latest developments

What is expected of you for success in your role:

• Act as a point of contact for existing and potential customers within assigned territory
• Manage and or participate in regional and national tradeshows and conferences
• Identify and develop sales opportunities by frequently cold calling throughout territory
• Report on sales activity and results (weekly, monthly, quarterly and annually)
• Present our products and services to prospective customers
• Identify customer needs and recommend product solutions
• Answer customer questions about features, pricing and additional services
• Collaborate with sales representatives from different territories to share best practices and support a cohesive sales approach

Requirements:

• Bachelor's Degree
• Associate's degree and 4 years of Sales experience 
• Ability to develop sales strategies and use performance KPIs
• Proficient in MS Office; familiarity with Salesforce is a plus
• Excellent communication skills
• Organizational and leadership ability
• Problem-solving aptitude
• Ability to resolve conflicts effectively and solve customers’ needs
• Well-organized with demonstrated practice of appropriate follow-up
• Ability to work well with other people, both externally and internally
• Proven written communication skills
• Proven verbal communication skills with demonstrated ability to stand and speak in front of groups

Work Environment

• Work requires business travel (up to 75%) and willingness to work a flexible schedule
• All employees are expected to adhere to the TruMed Systems, Inc. Employee Handbook all times. Specifically, all employees of TruMed Systems, regardless of role, are expected to:
  • Treat others with dignity and respect at all times
  • Conduct themselves in an ethical manner at all times
  • Support the mission and values of the company
  • Comply with company’s expectations, policies, and procedures