Bartender - Palm Grill

Job Description

Job Description

POSITION PURPOSE :

Service guests, retrieve and serve alcoholic, non-alcoholic beverages and light meals to guests, courteously and efficiently according to resort specifications. Assist in the maintenance of the outlet area and equipment.

EXAMPLES OF DUTIES :

ESSENTIAL FUNCTIONS :

• Complete Opening Bartender Checklist.
• Maintain complete knowledge of designated glassware and garnishes for each drink.
• Serve the guest in accordance with the departmental standards.
• Maintain complete knowledge of all menu items, liquor brands, beers, mixology recipes and

non-alcoholic selections available in the assigned outlet.

OTHER :

Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort.

Regular attendance in conformance with the standards, which may be established by Trump National Doral - Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained.

SUPPORTIVE FUNCTIONS :

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY :

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

PHYSICAL REQUIREMENTS :

Frequency Key : Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours;

Constant – 6-8 hours

Physical Activity Frequency

Sitting Rare

Walking Frequent

Climbing stairs Occasional

Crouching / Bending / Stooping Frequent

Reaching Constant

Grasping Frequent

Pushing / Pulling Occasional

Near Vision Frequent

Far Vision Occasional

Hearing Frequent

Talking Frequent

Smell Occasional

Lifting / Carrying (# lbs) – up to 50 lbs Frequent

Travel Occasional

OTHER DUTIES :

Assimilate into Trump National Doral-Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards.

SAFETY REQUIREMENTS :

OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety :

QUALIFICATION STANDARDS :

EDUCATION

High School graduate required.

EXPERIENCE

Two years of minimum experience in field and bar service experience preferred

LICENSES OR CERTIFICATES

Food Handler Certification; Responsible Vendors Training; CPR Training preferred

GROOMING

All associates must maintain a neat, clean and well-groomed appearance (specific standards available).

OTHER

Additional language ability is preferred.

Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.