Events Manager

About us

Welcome to Trump National Golf Club, Washington D.C.A private, links-style golf club with state-of-the-art facilities providing the ultimate luxury lifestyle experience.

Welcome to Trump National Golf Club, Washington, D.C., home of the 2017 KitchenAid Senior PGA Championship. Featuring two magnificent golf courses, the Riverview Course and Championship Course, Trump National graces 800 rolling acres alongside the scenic Potomac River.

Further complimenting championship golf is our spectacular clubhouse, state-of-the-art tennis facilities, expansive swimming pool and world-class dining, creating an environment that is both luxurious and inviting for our members and their guests. We invite you to discover the five-star service and unforgettable memories that await at our distinguished club.

**Job Summary:**

The position of Events Manager is a leadership role; guiding, training and coaching

subordinates with a positive attitude is a key element of this position. This position is

responsible for the development and implementation of sales strategies, initiatives, plans, and

programs primarily designed to increase catering events, maximize revenues, and promote a

positive image of the club. Responsibilities include the implementation of various strategies

including direct and/or telephone sales, direct marketing communications, advertising, special

event promotions and community & municipal relations, etc. Responsibilities also include

conducting periodic market research to provide information essential for revising current

collateral, which enhance the Company’s competitiveness in the marketplace, as well as for

fiscal and operational analysis as appropriate. Supervise banquet service personnel to assure

member and guest satisfaction through proper food and beverage service and presentation.

Maximize the club’s profitability from the catering function.

ESSENTIAL DUTIES AND RESPONSIBILITIES includes but is not limited to the following:

• Responsible for the banquet service function in the club.

 Responsible for the sales of all private functions. This includes meeting with the clients to

determine needs, meeting those needs and exceeding their expectations through detailed

communication with both client and support staff from prospecting to execution of the event.

 Ensures all contracts are fully executed by event and that the details of the event are agreed

upon.

 Develop and organize all group events, special events and manage communication between

departments to help ensure coordination of activities. Maintain positive relationships and

communicate clearly, tactfully, and persuasively with employees, customers and outside

contacts as applicable. Ensure that all employees, especially member/customer contact

personnel, fully understand all pertinent details in order to maximize guest satisfaction.

 Works with the Executive Chef and others to schedule/coordinate personnel requirements

for private functions.

 Develops detailed plans for each catered member event in conjunction with the club’s

management team.

 Attends/Holds pre-function meeting with banquet servers to ensure smooth, efficient service;

assigns server stations and coordinates the timing of courses.

 Attends all Food and Beverage meetings.

Assures the neatness, cleanliness and safety of all banquet areas.

 Conducts after-event evaluations to improve quality and efficiency of banquet functions.

 Ensures that all appropriate charges are billed correctly to each event and forwarded to the

accounting department for billing.

 Work closely with the Director of Membership in obtaining information on new Members and

their needs.

 Work as part of the team that coordinates and successfully executes USGA, PGA & LPGA

tournaments awarded to the club.

SUPERVISORY RESPONSIBILITIES

Supervise all employees in the Special Events & Banquet department. Carry out supervisory

responsibilities in accordance with the organization's policies and applicable laws.

Responsibilities include:

• Interviewing, hiring, and training employees

• Planning, assigning, and directing work

• Preparing weekly work schedule

• Appraising employee performance

• Rewarding and disciplining employees

• Addressing complaints and resolving problems

• Networking inside and outside of the club to obtain “leads” and build relationships with

new and existing member/clients.

• Monitor facility activities and make recommendations to improve customer service and /

or operational efficiencies.

• Maintain knowledge of current and projected industry developments through continuous

attention to marketing and wedding periodicals and participation in relevant trade

organizations.

• Assists in the preparation of the marketing plan and annual budget to increase the

profitability of the banquet operation; monitors performance against budgets;

recommends corrective actions as necessary to help assure that budget goals are met.

Assumes Closing Manager and/or Manager on Duty (MOD) responsibilities when

needed.

EDUCATION and/or EXPERIENCE

The following is required:

 Minimum of at least 3 years of experience as a professional

 Minimum of 1 years of supervisory experience.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty

satisfactorily. In addition, the following qualifications are required:

 Must have knowledge of legal issues as it relates to wage and hour law, Health

Department Regulations and OSHA.

 Must possess a valid Virginia driver’s license.

 Must be capable of communicating well with Members and Staff.

 Must be in compliance with and actively support a drug free workplace.

 Must have a neat, clean and well-kept appearance.

 Position requires flexible availability with the availability to work weekends and holidays

and may be required to return to job site at odd hours under emergency situations.

 Must be able to pick up and carry up to 35 pounds as needed.

OTHER SKILLS AND ABILITIES

Language: Ability to read, write and comprehend complex correspondence, memos, and

effectively present information in one-on-one and small group situations to Members,

Committees, guests and other employees.

Mathematics: Ability to add, subtract, multiply and divide in all units of measure using whole

numbers, common fractions and decimals.

Computer: Must be familiar with Microsoft office suite.

Reasoning: Ability to apply common sense understanding to carry out detailed written or

oral instructions.

Other: Exhibit professionalism and expressed interest of improvement through enhanced

developmental and leadership skills. Requires managerial and supervisory background with

an understanding of private club operations as it pertains to legal liability and employee

relations. Must possess the ability to recommend solutions for increased efficiency and cost

saving solutions. Maintain a pleasant and outgoing personality and must not possess any

extreme personal appearance characteristics as judged by a conservative membership

base. Must be respected in the Community.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an

employee to successfully perform the essential functions of this job. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential

functions.

While performing the duties of this job, the employee is regularly required to:

1. Stand for eight hours and up to 12 hours

2. Talk or listen.

3. Bend, stoop, stand and lift up to 35 lbs.

4. Use up close vision.

5. Work in hot and/or humid conditions.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee

encounters while performing the essential functions of this job.

 General private club environment: Some stress may occur.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off

Schedule:

• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Weekends as needed

Experience:

• Events management: 3 years (Required)
• Customer service: 3 years (Required)

Ability to Commute:

• Potomac Falls, VA 20165 (Preferred)

Work Location: In person