What are the responsibilities and job description for the Receptionist position at TruSmile Orthodontics (trusmilebraces.com)?
Hello! We’re TruSmile, a state-of-the-art orthodontics practice located in Culver City and Long Beach, that believes braces and Invisalign treatment should be fun. Our top priorities are AMAZING customer experience and service, staff happiness and a supportive and fun practice atmosphere. Check out our website: TruSmileBraces.com
We are looking for a multi-faceted professional who has a passion for the customer experience. The position requires a high level of attention to detail, an ability to keep track of things and good computer skills. The right candidate must be comfortable working in a fast-paced environment and enjoy interacting with employees and patients.
YOU MUST HAVE THESE TRAITS, NO EXCEPTIONS:
1. Receptionist experience
2. You must be a self-starter. You don’t need any dental/orthodontic experience, we can teach you all the basics, but you have to be self-motivated and excited to learn and implement
This is a full time position (5 days a week) -- 3 days per week from 8am-5pm with one Saturday per month (typically 9am-1pm on Saturdays) in our Culver City office and 2 days/week 9am-6pm in our Long Beach office.
Responsibilities
- Collect payments in office and call patients for past due payments.
- Greet and assist patients upon arrival, ensuring a welcoming environment.
- Manage incoming calls and schedule appointments efficiently using multi-line phone systems.
- Provide excellent patient service by addressing inquiries and resolving issues promptly.
- Collaborate with healthcare staff to facilitate smooth office workflow
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Required)
Experience:
- receptionist: 3 years (Required)
Work Location: In person
Salary : $20 - $22