What are the responsibilities and job description for the Middle Office Specialist position at Trust Sourcing Solutions, LLC?
Description
The Middle Office Specialist is a member of the Middle Office team which is responsible for non-trade related security processing, i.e. corporate actions, preparation of common trust fund valuations and the setup and pricing of securities. The accurate processing of incoming and outgoing free asset movement, cost basis adjustments and step-up basis processing while providing superior customer service to our clients through effective operational system support
Essential Duties/Responsibilities:
- Research, evaluate and process mandatory and voluntary corporate actions in a timely manner while understanding and mitigating risk associated with the role
- Responsible for the timely and accurate set up, maintenance and validation of new and existing securities in our global security database, in accordance to defined specifications
- Responsible for the timely and accurate pricing of securities, daily and at month end
- Prepare monthly Common Trust Fund valuations and annual audit reporting
- Create and load proxy files and distribute monthly reports
- Execution of free asset movement via ACAT and Non-ACAT processing
- Monitor and resolve custodial issues relating to incoming/outgoing accounts
- Monitor and update account cost basis and step-up basis per federal regulations
- Ensure all client electronic forms and files are processed timely and accurately
- Monitor group distribution email and ensure responses within the stated guidelines
- Offers exceptional client service by providing timely analysis, research and resolution to client or CSR inquiries and issue resolution
- Create, update, ongoing review and testing of procedures and daily checklists
- Cross train and maintain working knowledge of the procedures to provide effective backups during peer absences
- Assist in the implementation of new clients and the training for new and existing clients
Other Duties/Responsibilities:
- Reconciles and clears cash and custodian daily exceptions with the reconciliation group
- Provides a timely response to client or staff inquiries or issues
- Contacts custodian/contra party/clients/vendors for problem resolution
- Maintain effective work relationships by handling peer and management interactions in a positive and cooperative manner
- Prepares and distributes status reports and project updates per schedule to manager and Executive Management
- Tests custom and release software enhancements related to job duties
- Participate in both internal and external disaster recovery tests
- Participates in special projects and performs other duties as assigned
- Responsible to keep manager informed of issues impacting team
Requirements
Job Qualifications:
Knowledge, Skills, Experience:
- 2-3 years of trust accounting principals and the securities industry
- Strong attention to detail with excellent analytical and accurate data entry skills
- Ability to effectively communicate with a diverse client base of financial professionals
- Ability to prioritize and handle multiple tasks
- Ability to work in a high volume situation with time constraints with minimal supervision
Education or Formal Training:
- College or Technical Education or equivalent experience
- Working Environment/Physical Activities:
- Work on a personal computer 80% of day
- May be asked to work evenings, weekends, holidays and overtime, as needed
- Must be located in the Overland Park, KS office
Trust Sourcing Solutions is an Equal Opportunity Employer