What are the responsibilities and job description for the Banking Operations Manager position at Trustco Bank?
Job Overview
Trustco Bank is seeking a highly skilled and experienced professional to fill the role of Branch Manager. As a key member of our team, you will be responsible for leading the daily operations of a full-service branch office, driving sales growth, and delivering exceptional customer service.
Responsibilities
- Develop and implement strategies to drive sales growth and improve customer satisfaction
- Supervise and manage a team of employees, providing guidance, training, and support
- Ensure compliance with bank policies, procedures, and regulatory requirements
- Maintain accurate records and reports, including financial statements and sales data
- Collaborate with other departments to achieve business objectives and improve overall performance
Requirements
- Bachelor's degree in Business Administration or related field
- Minimum 5 years of experience in banking or financial services
- Proven track record of leadership and management experience
- Excellent communication, interpersonal, and problem-solving skills
- Able to work independently and as part of a team
