What are the responsibilities and job description for the Customer Service Representative position at Trustco Bank?
Job Overview
Trustco Bank is seeking a highly motivated and customer-focused Teller - Greenwich, NY to join our team. As a Teller, you will be responsible for providing exceptional customer service, accurately processing transactions, and maintaining a safe and secure environment for our customers.
Responsibilities
Requirements
Trustco Bank is seeking a highly motivated and customer-focused Teller - Greenwich, NY to join our team. As a Teller, you will be responsible for providing exceptional customer service, accurately processing transactions, and maintaining a safe and secure environment for our customers.
Responsibilities
- Assist customers with all cash and non-cash related transactions and services.
- Process the night drop and balance Automated Teller Machines on a daily basis.
- Balance individual till every day.
- Ensure the appearance of counter areas are neat, organized, and in accordance with bank policy.
- Maintain reports and logs for record retention.
- Cross-sell Trustco Bank's products and services to promote branch growth.
Requirements
- High School Diploma or equivalent education or experience.
- Customer service experience.
- Cash handling experience.
- Effective verbal communication skills.
- Well-organized with the ability to manage multiple tasks.
- Ability to work well in small groups.
