What are the responsibilities and job description for the Financial Services Director position at Trustco Bank?
Job Summary
Trustco Bank is seeking an experienced and motivated professional to fill the role of Branch Manager. As a key member of our team, you will be responsible for leading the daily operations of a full-service branch office, driving sales growth, and delivering exceptional customer service.
Key Responsibilities
- Develop and implement strategies to drive sales growth and improve customer satisfaction
- Supervise and manage a team of employees, providing guidance, training, and support
- Ensure compliance with bank policies, procedures, and regulatory requirements
- Maintain accurate records and reports, including financial statements and sales data
- Collaborate with other departments to achieve business objectives and improve overall performance
Requirements
- High school diploma or equivalent required; Bachelor's degree preferred
- Minimum 5 years of experience in banking or financial services
- Proven track record of leadership and management experience
- Excellent communication, interpersonal, and problem-solving skills
- Able to work independently and as part of a team
