What are the responsibilities and job description for the Senior Human Resources Coordinator position at Trustco Bank?
Job Title : Senior Human Resources Coordinator
Reports to : Human Resources Manager
FLSA Status : Non-Exempt
Salary Grade : NE15
Supervisory Responsibility : Yes
SUMMARY :
The Learning Management System Administrator provides administrative support to the Vice President of Human Resources and the Human Resources Manager on all personnel matters.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned by supervisor.
- Oversee daily operations of the Learning Management System (LMS), ensuring the system is running smoothly
- Manager user accounts, roles, and permissions, ensuring the correct access to training programs.
- Upload, update and manage course content and training materials within the LMS.
- Troubleshoot any technical issues related to the LMS and coordinate with IT support if needed.
- Work closely with the Training and Compliance Department to identify training needs and ensure the delivery of training initiatives.
- Ensure all mandatory training is tracked, assigned, and completed within required timelines.
- Stay up-to-date with new LMS features and best practices to improve user experience and training effectiveness
- Administration and tracking of performance reviews
- Performs customer service function by responding to employee telephone calls, requests, and questions
REQUIRED EDUCATION / EXPERIENCE :
PREFERRED EDUCATION / EXPERIENCE :
POSITION TYPE / EXPECTED HOURS :
This is a full-time position. Office hours Monday – Friday 8 : 30am – 5 : 00pm. Evening and weekend work may be required as job duties demand.
TRAVEL :
Occasional travel for recruiting events. Valid driver’s license required.
LANGUAGE SKILLS :
Must be able to speak, read, write, and understand the primary language(s) used in the workplace ; bilingual skills a plus. Ability to read, analyze, and interpret general business information, including but not limited to company policies and procedures. Ability to effectively present information and respond to questions from groups of managers and customers.
PHYSICAL DEMANDS :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This is largely sedentary role, requiring use of typical office equipment such as a computer, laptop and phone.
Ability to communicate both in person and / or by telephone.
WORK ENVIRONMENT :
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
For the most part, ambient room temperatures, lighting and traditional equipment as found in a typical office / retail environment.
OTHER DUTIES :
Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYMENT OPPORTUNITY STATEMENT :
Trustco Bank is an equal opportunity / affirmative action employer. It is the policy of Trustco Bank to take affirmative action in affording equal employment opportunities to all qualified persons without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability or protected veteran status.
This includes, but is not limited to, the following :
It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.
