What are the responsibilities and job description for the Certified Medical Assistant position at Trusted Doctors?
Description
Piedmont Pediatrics is looking for full-time and part-time Certified Medical Assistants to join our team as a Patient Care Coordinator. Ideal candidates will have previous experience administering medications and vaccines. This position works with both the clinical (direct patient care) team and our patient registration and scheduling team.
Our office cares for patients from birth through the college years, is an established user of electronic medical records (EMR) and strives to foster a collaborative and supportive team atmosphere. Applicants should love working with children, be caring, enthusiastic, responsible, and enjoy fast paced, team-oriented work. Everyone in our work family is expected to have an optimistic, warm and caring attitude, excellent customer service skills, attention to detail, and a desire to serve patients and families. This is a great opportunity for future medical, nursing, or PA school students who are taking a gap year and want clinical experience.
Our full time Patient Care Coordinators work 4 days a week, totalling 36-40 hours each week, with rotating weekends and one late night until 7pm. Our part-time Patient Care Coordinators work 3 days per week with rotating weekends and one late night until 7pm. The practice is open seven days a week, has two locations (Charlottesville & Crozet) and work schedules include weekdays, evenings and weekends (on a rotational basis). Daytime weekday schedule between 7:45am and 7:00pm. Daytime weekend schedules are Saturday: 8:00am - 2:00pm and Sunday: 12:30pm - 4:30pm. Hourly wage differential is paid for weekend work.
The position requires employees to work at both our Charlottesville and Crozet offices.
We look forward to hearing from you!
Requirements
Education and Qualifications:
- High school diploma/GED required (Associate degree preferred)
- Formal medical training and Medical Assistant certification required
- 1 year experience in pediatrics preferred
- CPR certification
- Vaccinated against COVID-19 prior to starting work
Skills, Knowledge and Abilities:
- Experience administering injections and medications
- Competency in operating
medical equipment and instruments to administer patient care. - Knowledge required to maintain a safe work environment.
- Skilled in applying and modifying the principles, methods, and techniques of professional nursing to provide patient care.
- Possess the ability to maintain quality control standards, react calmly and effectively in emergencies, interpret, adapt and apply guidelines and procedures, communicate clearly, and work effectively with co-workers, while maintaining confidentiality of clinical information.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Greet patients warmly and prepare them for the provider’s visit.
- Perform initial assessment of patients, measure vital signs (e.g. pulse rate, temperature, blood pressure, respirations, weight and height) and records information in patient’s chart.
- Participate in implementation and evaluation of patient care.
- Clear and effective communcation regarding patient flow to maintain appropriate scheduling and reduce wait times.
- Maintain and organize all instruments, drugs, equipment and supplies.
- Collect and process lab specimens and assist with procedures as directed by the provider.
- Prepare and administer vaccines and medications as directed by the provider.
- Perform calibrations and other quality control tests on laboratory equipment.
- Thoroughly document all results, medications and other patient care.
- Handle all emergency situations in collaboration with the providers and other members of the team.
- Share appropriate anticipatory guidance, screening tools, patient information sheets, lab forms, school forms, medication forms and other paperwork to patients.
- Promote a safe working environment in accordance with applicable laws and regulations including HIPAA and OSHA.
- Perform all lab opening/closing duties if assigned.
- Maintain professionalism and a positive attitude.
- Attend team meetings, daily huddles, and any additional trainings as needed.
- Ensures established patient medical records are updated according to practice protocol including progress notes, immunization records, and other information are in place and computer templates are used.
- Maintains confidentiality concerning patients’ medical and financial information. Patient’s protected health and financial information may not be disclosed without prior written authorization from the parent/guardian (or patient is he/she has reached majority).
- Maintains exam rooms with necessary supplies and materials. Ensures cleanliness of exam rooms. Assists in care and maintenance of supplies and equipment in clinical area.
- Completes patient registration and scheduling work as directed, including management of insurance, collection of co-payments, entering of demographic data, manage incoming and outgoing phone calls with our families and patients.
- Performs related work as required.
This job description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, abilities and working conditions may change as needs evolve. This job description is not to be construed as a contract for employment.
