What are the responsibilities and job description for the Homecare Business Office Manager (BOM) position at Trusted Hands Senior Care, LLC?
Position: Homecare Business Office Manager (BOM)
Location: Home Health Agency
Job Type: Full-time
Job Description:
The Home Health Business Office Manager (BOM) is responsible for the daily operations of the home health business office. This individual is responsible for managing the administrative activities of the office, including billing, payroll, contracts, policies and procedures, and staffing. The BOM monitors and ensures compliance with state and federal regulations, policies, procedures, and laws governing business office practices.
Responsibilities:
• Manage the business office, including billing, payroll, and contracts.
• Supervise scheduling coordinator team and the processing of patient scheduling, invoices, payments, and claims.
• Develop, implement and maintain policies and procedures related to the office's operations.
• Conduct regular audits of the business office to ensure compliance with regulations and laws; along with oversight of county and state audits
• Hire, train, and supervise office staff, ensuring the necessary skills and knowledge to perform expected duties are exhibited. Conduct and oversee background fingerprint processing
• Serve as a liaison between the office, the scheduling coordinators, clinical staff, and patients/patients families.
• Maintain accurate timesheets, reports, records of all business office electronic and paper transactions.
• Resolve disputes and complaints related to business office operations within 24-48 hours
• Prepare reports for leadership team, government programs and regulatory agencies.
Qualifications:
• Bachelor's degree in business administration or a related field.
• At least 2-3 years of experience in a homecare office setting.
• Good knowledge of billing practices and regulatory requirements.
• Excellent, flexible, data-driven management and leadership skills.
• Detail-oriented and able to manage multiple tasks simultaneously.
• Excellent interpersonal and communication skills.
• Knowledge of accounting principles and practices a plus.
• Experience working with electronic health records (EHRs) and practice management software.
Salary:
Compensation for this position varies based on experience and credentials and it's negotiable. The Home Health Business Office Manager (BOM) plays a critical role in the success of the home health agency. The individual in this position must be detail-oriented, proactive, and able to manage multiple tasks efficiently. If you have the skills and qualifications required for this position, we encourage you to apply!