What are the responsibilities and job description for the Referral Coordinator position at Trusted Homecare Agency?
We are looking to hire ASAP!!!In this position, you will be responsible for managing home care schedules for our clients while also providing onboarding support to our Administrator and RNOur perfect person is BILINGUAL, great with computers and iphones, talks effectively with other team members to cover the care schedule for the weekend.Ensure that caregivers are matched with clients based on compatibility, skills, and availability.Manage and update the scheduling system to reflect changes in client care plans, caregiver availability, and other relevant factors. We use WellskyAnswering Phones and delegatingMaintain open and effective communication with clients, caregivers, and family members regarding schedules, changes, and any issues that may arise.Respond to client and caregiver inquiries promptlyAddress scheduling conflicts and emergencies by finding suitable replacements or adjusting schedules as needed.Ensure timely and accurate communication of any changes or updates to all parties involved.Recruitment and Onboarding Assistance to our RN and AdministratorSupport the onboarding process for new hires, including preparing documentation, conducting orientations, and ensuring compliance with company policies and regulations.Maintain accurate and up-to-date employee records, including personal information, certifications, training, and performance evaluations.Qualifications : BilingualPrevious experience in home care scheduling or a similar role is highly desirable.Good knowledge of computers and smart phonesProficiency in scheduling software and Microsoft Office Suite (Word, Excel, Outlook).Reliable Transportation to get to workA stable personal life so you dont need to call out often.Benefits : Competitive salary and benefits package.Paid hour lunchPTO and paid sickOncall Extra $$$To Apply : Please submit your resume and outlining your relevant experience and why you would be a great fit for this position lex@trustedhcs.compaid hour lunch
