What are the responsibilities and job description for the Head of Technology Operations position at TrustMinds, Inc.?
Job Details
Head of Technology Operations
Location: Malvern PA 19355 | 3 days onsite, 2 remote.
Duration: 6 months contract to hire
Responsibilities
- Minimum 10 years in technical operations in banking
- Experience leading 24x7 ops teams
- Knowledge of technology operations outsourcing and building strong collaborative teams insourced and outsourced
- Experience in Cisco and Palo Alto based networks
- Experience around ServiceNow
- Experience working with multiple vendors and holding them accountable
- Metrics and data driven
- Top Performer who understand the criticality of operations system stability
- Strong communicator and change agent leading change
- Experience in infrastructure migration to the cloud
- Results oriented and independent self-starting leader
- Experience building executive and board communications
- Strong customer service skills
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