What are the responsibilities and job description for the Service Desk Support Engineer - Onsite - CA and MA position at TrustMinds, Inc.?
Job Details
2 positions is in 2 different locations
Milpitas, CA and Devens, MA
- 3-5 years of experience providing white glove support of C-level and other executives.
- Minimum of 3 years of experience with helpdesk/ deskside support; cloning/imaging software for desktops/laptops.
- Extensive knowledge of Windows operating systems, MAC OS, MS Office 365 suite, internet browsers, and other related technologies.
- CompTIA certification a plus
- Experience troubleshooting phone systems.
- Knowledge and hands on experience of Active directory or similar user management technology.
- Experience with Helpdesk ticketing systems and remote support applications.
- Ability to quickly diagnose technical problems in person or remote.
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