What are the responsibilities and job description for the Assisted Living Administrator position at Trustwell Living of Springfield?

Executive Director - Assisted Living

Trustwell is a senior living company with a mission to enhance the lives of seniors and their families.

We are experienced professionals who care deeply about the health and well-being of our residents by providing care and services to meet their lifestyle needs.

We are a compassionate team committed to cultivating a culture of trust, compassion, integrity, and respect for those we interact with, each and every day.

Job Summary:
The Executive Director will be responsible for the overall management of the assisted living facility, ensuring the delivery of high-quality care and services to residents while maintaining regulatory compliance. This role involves strategic leadership, financial oversight, staff management, sales, and community engagement to create a supportive and enriching atmosphere for our residents.

Key Responsibilities:

Strategic Leadership: Develop and implement the facility's strategic goals and objectives in alignment with the organization’s mission. Foster a culture of excellence and accountability among staff.

Operational Management: Oversee daily operations, including resident services, staffing, budgeting, and compliance with state and federal regulations.

Financial Oversight: Prepare and manage the facility’s budget, monitor financial performance, and ensure the sustainability and profitability of the operations.

Sales and Marketing: Develop and implement effective sales and marketing strategies to promote the facility. Engage with prospective residents and their families, conduct tours, and manage the admissions process to achieve occupancy and revenue goals.

Staff Development: Lead, mentor, and support employees; encourage professional development and ensure adequate training to maintain high standards of care.

Resident Engagement: Ensure a vibrant community where residents feel valued and engaged. Implement programs that promote socialization, wellness, and engagement.

Community Relations: Build and maintain relationships with families, community partners, and stakeholders; represent the facility at community events and meetings.

Quality Assurance: Monitor and evaluate service quality and resident satisfaction, implementing improvements as necessary to achieve the highest standards of care.

Qualifications:

A bachelor’s degree in healthcare management, business administration, or a related field, or a combination of experience and education, will be considered.
3 years of experience in senior living, healthcare management, or a related field, with a minimum of 1 year in a leadership role.
Strong understanding of state and federal regulations related to assisted living facilities.
Proven financial management skills and experience managing budgets.
Experience in sales and marketing, with a track record of achieving occupancy targets.
Exceptional leadership, communication, and interpersonal skills.
Commitment to providing quality care and improving the lives of seniors.

Why Join Us?
At Trustwell, we believe in creating a work environment that fosters growth and satisfaction. We offer competitive compensation, comprehensive benefits, and opportunities for professional development. By joining our team you’ll become part of a community that values care and compassion toward its senior residents. We strive to build an inclusive work environment that celebrates differences and empowers all individuals with opportunities to channel their entrepreneurial spirit. Trustwell is an EEO employer.

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