What are the responsibilities and job description for the Part Time Front Desk Receptionist - 2nd Shift Saturday and Sunday position at Trustwell Living of West Knoxville?
The front desk receptionist is responsible for administrative support services during second shift (4:00 p.m. to midnight) Saturday and Sunday and will represent Trustwell Living of West Knoxville (senior independent living) in a manner that conveys our commitment to service. The receptionist handles assignments and reception functions, and he/she corresponds with all members of the Trustwell Living team, as required, in an efficient and effective manner. This position reports to the Business Office Manager.
ESSENTIAL FUNCTIONS
- Receives, greets, and directs residents, families, visitors, and staff.
- Receives and places telephone calls in support of general operations and communicates messages to appropriate staff members.
- Receives and communicates leasing inquiries and sales leads by phone, in writing, or in person.
- Takes maintenance work orders and acts as liaison between residents and staff as related to general questions or requests.
- Performs light office functions such as typing, photocopying, and computer work.
- Takes meal delivery orders for residents to kitchen staff as needed.
- Performs valet trash services for a small number of residents and empties common-area and bathroom trash receptacles.
- Responds to resident(s) if/when an emergency pendant is pushed and takes appropriate action.
- Maintains current knowledge on fire and emergency protocols, i.e., fire exit routes, location of extinguishers, etc.
- Performs all other duties as assigned by the Business Office Manager and Executive Director.
JOB STANDARDS
- Ability to speak, read, and write English.
- High school graduate or equivalent.
- Minimum one year of secretarial experience required; two to three years preferred.
- Must be proficient in Microsoft 365 (Office) for Windows.
- Minimum one year of experience in a customer service-related field required; two or more years preferred.
EQUIPMENT: Computer, phone, calculator, copy/scan machine.
Must drive a personal vehicle and possess a valid driver’s license and vehicle insurance.
PHYSICAL REQUIREMENTS: Frequent standing, stooping, bending, stretching. Must be able to move about the community efficiently and without aid.
Job Type: Part-time
Pay: $15.00 per hour
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Weekends only
Work Location: In person
Salary : $15