What are the responsibilities and job description for the Customer Service - Intermodal Transportation position at TRX Trucking?
Position Title:
- Customer Service Representative - Intermodal Transportation
Where:
- 6642 Jet Park Road North Charleston, SC 29406
About Us:
- Small family owned Agency with 5 years in business
Responsibilities:
- Enter work orders into system for dispatch
- Organizes load board
- Traces import containers at the port confirm delivery is made by last free day
- Verifies bookings are released at port for exports
- Upload daily port interchanges
- Notifies management of all service failures
- Proposes and implements solutions to improve overall customer service
- Daily communications with operations
Requirements:
- Customer Service experience
- Container knowledge preferred
- Experience related to the ports and steamship lines preferred
- Strong communication/computer skills needed
- Excellent data entry skills
- Demonstrates problem-solving capabilities
Benefits:
- Salary Based on education, skills, and experience
- 401K options
Job Type: Full-time
Pay: $42,000.00 - $47,000.00 per year
Shift:
- Day shift
Ability to Relocate:
- Charleston, SC 29406: Relocate before starting work (Required)
Work Location: In person
Salary : $42,000 - $47,000