What are the responsibilities and job description for the Infrastructure Engineer position at Tryfacta, Inc.?
Position Title: Infrastructure engineer – L2
Location: White Plains, NY- Hybrid Position
Duration: 12 months
We can work on W2 only for this role.
Project Overview
The Infrastructure Core Services (ICS) Specialist will work alongside a talented team of professionals accountable for the lifecycle management and support of NYPA's ongoing digital initiatives and strategies. This role will have operational responsibilities for latest hyperconverged platforms, cloud (AWS/Azure), and storage service offerings. This role is a critical part of a larger cross-functional NYPA Information Technology team of architects, network support, incident management, cybersecurity, and others to ensure the resiliency and availability of key digital IT assets and services.
Job Functions & Responsibilities
Provide Operational support for all aspects of ICS operations including all NYPA server types (Windows and Linux), SAN/NAS storage, server virtualization technologies (including VMWare), backups systems (Commvault). Recommend operational efficiency improvements including but not limited to IaaS, Lights Out Data Center solutions, Automation, Cloud and Hybrid cloud solutions. Responsible for operations of critical infrastructure while maintaining component-level monitoring, real-time performance metrics, and trending. Coordinates performance of outages, hardware maintenance, software maintenance, etc. Work closely with NYPA’s IT Service Management team to follow ITIL / ITSM service delivery models.
Skills
- Strong knowledge designing and implementing resilient solutions utilizing virtualization,
- Microsoft clustering technologies, enterprise storage and SAN solutions,
- Microsoft Server technologies, and software defined networking(SDNs).
- Familiarity with monitoring and telemetry platforms, such as Splunk, to manage infrastructure service SLAs, metrics, and KPI Strong knowledge of IaaS solutions and related cloud offerings.
- Experience operating under ITIL / ITSM service delivery process and procedures. Excellent organizational skills around technical planning and execution.
- Excellent communication skills and ability to build successful cross-functional relationships. Working knowledge of Source control tools like Azure DevOps, Git, or SVN.
Education & Certifications
- Bachelor’s Degree preferred; Information Technology Management or a related field.
- Equivalent work experience accepted.
- Minimum 7 years’ experience in Information Technology field with focus on Critical Infrastructure deployments.
- Cloud Certifications (AWS, Azure, GCP) preferred Agile/Scrum certification preferred
