What are the responsibilities and job description for the Support Specialist- Driver's License- Kentucky Transportation Cabinet position at TRYFACTA, INC.?
Tryfacta is on the lookout for multiple Support Specialists who will be working at the Kentucky Transportation Cabinet (KYTC) and assisting in the Driver’s License & Real ID’s for supporting the is responsible for the issuance of driver's licenses, maintaining driver's records, and managing driver safety programs. The main focus of this position is to learn & implement the new digitized driver license issuance requirements along with the new state and federal rules regarding REAL ID and Commercial/National Driver Registration.
Fast Facts About this Role:
8 hour shift position (7:45am-4:45pm)
Pays $13/hour
Start Immediately
Your Typical Day Would Consist of:
- Review and analyze secure documents of drivers license applicants
- Learn/Utilize the KY Driver's License Information System
- Process complex applications/screen applicant documents and information
- Advise applicants on their questions and concerns regarding driver licensing
- Become familiar with State and Federal Commercial/National Driver Licensing laws
- Balance end-of-day reports
The Ideal Candidate would have the following”
Stellar communication skills & Customer Experience Skills
Task-oriented with good organizational skills
Team Player & a high level of accountability
An Associate or Bachelor's degree or Work Experience commensurate to a 4-year degree
As this is a Customer Facing Role, a Business Casual Dress Code will be required
Job Types: Full-time, Contract
Pay: $11.00 - $16.00 per hour
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Required)
License/Certification:
- Driver's License (Required)
Work Location: One location
