Insurance Systems Technical Analyst

Position Description: Solicit, document, and analyze business needs and requirements within assigned area and recommend technology solutions to improve business operations and processes. Work with internal and external resources to guide new technology designs and modifications related to assigned area. Implement solutions that streamline the business process.  

Essential Duties & Responsibilities:

• Liaison between the business and the RMIS department for project initiation.
• Communicate, collaborate, and partner with other business analysts to ensure a holistic perspective of issues and potential changes, and to analyze and coordinate cross functional activities.
• Look at business issues, identify root causes, and come up with solutions that leverage capabilities between existing systems. The Implemented solutions should be flexible and can adapt as business needs evolve.

Qualifications:

• Bachelor’s degree in applicable field, such as Insurance, Risk Management, construction, finance, accounting, marketing, computer science, operations, management, or a related field and a minimum of 4 years of work experience or an equivalent combination of education and experience.
• Strong SQL skills and knowledge of database design.
• Strong Spreadsheet skills and advanced knowledge of pivot tables.
• Possess a thorough understanding of relevant business processes and the supporting IS systems.
• The ideal candidate will have a strong knowledge of insurance including Claims and Underwriting concepts including the concepts of loss development.
• Understands the basics of all lines of insurance including Casualty, Property, Surety, and SDI.
• Proactive, detail oriented, takes initiative to drive to problem resolution.
• Possess a thorough understanding of IS project management principles.
• Ability to collaborate effectively and efficiently with business leaders, IS internal resources and external resources to identify, define and implement IT solutions for business issues.
• Ability to facilitate effective business meetings, including virtual interactions.
• Strong research and investigation skills.
• Excellent written and verbal communication and presentation skills.
• Ability to understand and adopt Lean principles.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to stand and walk. The employee is occasionally required to climb or balance and stoop, kneel, or crouch. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Travel as needed.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is sometimes exposed to moving mechanical parts. The employee is occasionally exposed to airborne particles or caustic chemicals. The noise level in the work environment is usually moderate.

Turner Surety and Insurance Brokerage, Inc. is an Equal Opportunity Employer - race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by applicable law.