Office Manager

Office Manager Job description

Our practice is currently looking for a full-time Office Manager. At least two years of optical experience required. Management experience preferred. Candidates should be reliable, able to multitask, and have good communication skills.

TSO has been in business for 80 years and we take pride in building a foundation business that offers quality eyewear that results in loyalty and return visits by hundreds of thousands of patients over the years. Our mission is to help our patients see the important things in life, and we are known for the great care we take with both our patients and employees alike.

TSO Rockwall is a fast-paced, successful optical boutique. We’re looking for people who are passionate and serious about success. This is a great opportunity for someone looking for a long-term career. We offer competitive wages based on experience, opportunities for team bonuses, as well as health benefits.

Job Type: Full-time

Salary: Starting at $50,000 annually experienced based

Responsibilities:

 Staff Management:

• Managing, motivating, and coaching staff to meet or exceed office goals.
• Conducting monthly office meetings to ensure alignment and team cohesion.
• Proper training, delegating tasks, and conducting follow-ups with employees.
• Overseeing the hiring and firing process to build a strong, effective team.

 Operational Oversight:

• Following and enforcing all office procedures and protocols.
• Filling in for employees when needed, demonstrating general front desk, optical, and technician knowledge.

 Financial Management:

• Handling billing and administrative duties, including payroll and adherence to budget guidelines.
• Monitoring financial performance and identifying areas for improvement.

 Patient Care and Experience:

• Ensuring a positive patient experience by maintaining a welcoming and efficient office environment.
• Addressing patient concerns and feedback in a timely manner.

 Continuous Improvement:

• Staying updated on industry trends and best practices to implement improvements in office operations and patient care.
• Participating in ongoing training and professional development opportunities.

Benefits:

• 401(k) matching
• Health insurance
• Paid time off
• Employee discounts on exams, glasses, and contact lenses
• Biweekly pay with direct deposit
• Frequent team building events and activities

Schedule:

• 8 hours shift Onsite
• Day shift Monday through Friday

Supplemental pay types:

• Bonus pay

Education:

• High school or equivalent (Required)
• ABO Certification (Preferred)

Experience:

• Management: 1 year (Preferred)
• Optical: 2 years (Required)

Work Location:

• One location

Ability to commute/relocate:

• Rockwall, TX 75487: Reliably commute or planning to relocate before starting work (Required)

Work Remotely:

• No

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Optical: 2 years (Required)

Ability to Commute:

• Rockwall, TX 75087 (Required)

Ability to Relocate:

• Rockwall, TX 75087: Relocate before starting work (Required)

Work Location: In person

Salary : $50,000