Provider Account Lead - Cleveland

Description

TSP is engaged in a direct hire search for a top 10 Global Pharmaceutical Company.

The client is becoming a more customer-centric organization while bringing an enterprise mindset to our ways of working. The US healthcare ecosystem is ever changing so must the client in terms of how we best work with customers amidst continued consolidation in the industry. We’re establishing a team that will explore how we can apply the power of our portfolio to creating stronger and more effective relationships with key organized providers / customers.

The Organized Provider Account Lead (OPAL) owns and is accountable for the client’s Commercial Strategic account plan as a deliverable, with a focus on above brand and cross-portfolio opportunities. The OPAL will cultivate relationships among C-suite and population-based decision makers (PBDMs) and execute strategies that drive brand growth and improve healthcare for the key accounts. Internally to the client’s OPAL will routinely interact and collaborate with cross-functional stakeholders to improve engagement in the accounts. S/he will coordinate with Medical Account Leads to deliver a cross-functional account plan that encompasses both commercial and medical objectives in a compliant manner. Additionally, the OPAL will work with strategic marketers to develop a customer needs assessment, identify, and deliver commercial value propositions while bringing voice of customer into the client to build strategies, including contract and resources.

Responsibilities:

• Establish and grow trust-based relationships with external stakeholders to generate revenue through genuine partnerships within the client’s largest and most complex customers.
• Assume the leadership role within assigned accounts, providing overall account leadership to cross-functional team members.
• Develop a thorough understanding of the customer’s business drivers and priorities as well as their challenges and opportunities.
• Pull through of the account plan while functioning as the central focal point for communications regarding account planning, strategy, collaboration, resource allocation and customer engagement.
• Organize and deploy the appropriate resources within the client to drive value co-creation with customers.
• Accountable for the development of strategic engagement opportunities with KOLs within assigned accounts.
• Gathers insights from aligned accounts and serves as a rapid conduit of information back to the broader organization
• Collaborates with Marketing on key initiatives and demonstrates the ability to execute marketing plans across the client’s product portfolio.
• Establish & monitor KPIs on relationship health & system of care engagement and participates in regular business reviews.

Basic Qualifications:

• BS/BA degree
• Minimum 7 years of pharmaceutical or biopharmaceutical experience
• Minimum of 3 years Account management experience.

Preferred Qualifications:

• MBA degree
• Strongly desired at least 2 years of experience in Oncology and/or Specialty and or Vaccines
• Broad understanding of health system business, decision making processes & market trends with a proven track record of accessing C-suite to D-suite decision makers
• Technical knowledge of health care reimbursement from a patient and provider perspective
• Experience with regional and national payers
• Experience developing strategic plans with internal stakeholders utilizing health system market data and knowledge
• Experience working within framework of patient privacy laws including HIPAA and similar state laws
• Demonstrated ability to identify issues quickly and develop recommendations to resolve in a timely, compliant manner

TSP Talent Solutions and our customers are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)