What are the responsibilities and job description for the Field Specialist (100% travel, Monday – Friday) position at TSP?
Denver, Colorado - 2024-12-27
We seek a Field Engineer to join our dedicated and talented team. At TSP, we share a passion for providing an entirely positive, above-and-beyond service experience for every customer in the TSP family.
The best and the brightest work with us, and we strive for every employee to have a sense of belonging. As a minority-owned business, our diverse backgrounds and viewpoints strengthen us. Our people work in and support the technology environments of some of the world’s largest and most well-known brands.
FIELD ENGINEERS AT TSP TYPICALLY HAVE THE FOLLOWING JOB RESPONSIBILITIES:
- Represent professional services on-site with customers in the healthcare setting
- Responsible for completing project plan activities working autonomously with minimum supervision either onsite or remote
- Basic understanding of implementation methodologies and application
- Perform end-user support and guidance during implementation while on-site with customers in the healthcare setting
- Conduct day-to-day implementation activities while meeting the customers’ needs
- Execute the build and testing tasks within project plans to meet defined scope and milestones for project deployment
- Required to professionally document all work performed and submit accurate time entry for client utilization metric
- Handle multiple tasks and priorities while providing quality results
- Responsible for resolution of issues and identification of potential risks (people and technology) that could impact customer relationship and project timelines
- Communicate project issues and risks appropriately following escalation procedures
- Configure Omnicell’s products based on customer’s workflows to deliver high value and improve medication management and patient safety
- Contribute to customer satisfaction and success of project implementations collectively with the project management and technical services team
- Capable of working with our customers to be care providers most trusted partner while helping clinicians optimize workflows and medication management
THE IDEAL PERSON FOR FILL THIS ROLE WILL HAVE EXPERIENCE SUCH AS:
- Selected candidates must be fully vaccinated against COVID-19 before start
- Valid driver’s license, reliable transportation, and proof of auto insurance is required
- Position may require a fair degree of physical activity and motion including pushing, pulling, kneeling, stooping, and bending frequently
- Availability for national weekly travel is required (Monday – Friday)
- Experience working in pharmaceutical or healthcare environments is strongly desired
- Medication automation cabinet background is strongly desired
ADDITIONAL INFORMATION ABOUT THIS ROLE:
- Pay grade: 24
- View our benefits and pay grade information here: https://marketing.mytsp.net/tsp-benefits
- Candidates must be authorized to work in the United States
WE ARE TSP
TSP is award-winning, customer-endorsed, and minority-owned. We provide custom, flexible, and flawlessly executed IT services and talent solutions throughout the United States and Canada.
We create great customer experiences by saving you time and money. We’re driven by integrity — we do what we say we will do — exceeding expectations. Our value-based pricing focuses on your business objectives, making your success our top priority. We don’t manufacture devices or sell software — our product is our people.
TSP is an equal opportunity employer and welcomes applications from all qualified persons without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
