What are the responsibilities and job description for the Installation Support Specialist position at TSP?
Denver, Colorado - 2025-02-20
We seek an Installation Support Specialist to join our dedicated and talented team. At TSP, we share a passion for providing an entirely positive, above-and-beyond service experience for every customer in the TSP family.
The best and the brightest work with us, and we strive for every employee to have a sense of belonging. As a minority-owned business, our diverse backgrounds and viewpoints strengthen us. Our people work in and support the technology environments of some of the world’s largest and most well-known brands.
Job Summary
Installation Support Specialists are actively involved in the hardware receiving, preparation, and setup of the automated dispensing cabinets.The Installation Support Specialist ensures that products are received efficiently and sets the installation team up for a successful product implementation.
Installation Support Specialist Following Job Responsibilities
TSP is award-winning, customer-endorsed, and minority-owned. We provide custom, flexible, and flawlessly executed IT services and talent solutions throughout the United States and Canada.
We create great customer experiences by saving you time and money. We’re driven by integrity — we do what we say we will do — exceeding expectations. Our value-based pricing focuses on your business objectives, making your success our top priority. We don’t manufacture devices or sell software — our product is our people.
TSP is an equal opportunity employer and welcomes applications from all qualified persons without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
We seek an Installation Support Specialist to join our dedicated and talented team. At TSP, we share a passion for providing an entirely positive, above-and-beyond service experience for every customer in the TSP family.
The best and the brightest work with us, and we strive for every employee to have a sense of belonging. As a minority-owned business, our diverse backgrounds and viewpoints strengthen us. Our people work in and support the technology environments of some of the world’s largest and most well-known brands.
Job Summary
Installation Support Specialists are actively involved in the hardware receiving, preparation, and setup of the automated dispensing cabinets.The Installation Support Specialist ensures that products are received efficiently and sets the installation team up for a successful product implementation.
Installation Support Specialist Following Job Responsibilities
- Inspecting deliveries to ensure they match order and invoice criteria
- Loading and unloading product using suitable material-handling equipment
- Manages individual schedules to complete all assigned requests
- Performs required tasks to ensure installation timelines and customer satisfaction are met
- Site cleanup, return/dispose of all unused implementation materials including tools and shipping crates
- Travel to customer sites approximately 95% of the work schedule
- Complete weekly reports for customer projects and internal updates
- Follow detailed checklists/manuals
- Provides best practice advice and input for staging and receiving process
- Report implementation activity including any risks to the project manager or installation lead
- Performs required tasks to ensure timely go live and customer satisfaction
- Follow implementation best practices and job aides
- Excellent interpersonal communication skills with the ability to work well with customers, 3rd party vendors, and with employees at various levels
- Knowledge of general mechanical and electrical devices
- Experience with basic hand tools (screwdrivers, wrenches, square measuring tap, vernier calipers, torque wrench, etc.)
- Fluency in managing business travel and expenses
- 100% travel required
- Selected candidates must be fully vaccinated against COVID-19 (where applicable) before start per customer requirements
- Must be able to push heavy equipment (75-100 lbs)
- Ability to bend and lift 50 pounds or more
- Standing for prolonged periods of time may be required
- Position may require a fair degree of physical activity and motion to include, pushing, pulling, kneeling, stooping and bending frequently
- Pay grade: 16
- View our benefits and pay grade information here: https://marketing.mytsp.net/tsp-benefits
- Candidates must be authorized to work in the United States
TSP is award-winning, customer-endorsed, and minority-owned. We provide custom, flexible, and flawlessly executed IT services and talent solutions throughout the United States and Canada.
We create great customer experiences by saving you time and money. We’re driven by integrity — we do what we say we will do — exceeding expectations. Our value-based pricing focuses on your business objectives, making your success our top priority. We don’t manufacture devices or sell software — our product is our people.
TSP is an equal opportunity employer and welcomes applications from all qualified persons without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
