What are the responsibilities and job description for the Client Scheduling Coordinator position at TSR Consulting Services, Inc.?
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TSR is a premier National U.S. Staffing company with over 50 years of staffing excellence.
Our client, a leading insurance company is hiring a Client Scheduling Coordinator for a 6 months temp to perm position. Please ONLY local candidates to Whitehouse Station NJ.
In office-Monday Wednesday and Thursday / WFH Tuesday / Friday Work Hours-likely to be 9-5 : 30 or 9 : 30-6 : 00. After training is concluded, an 8 hour shift would be assigned between 8 : 00am-8 : 00pm ET, latest 11 : 30am.
Work Location : Whitehouse Station NJ
Pay : $21 / hour W2
Required Skills :
- Will work diligently to build relationships to create strong partnerships with internal and external business partners to manage the home assessment scheduling process in an assigned territory
- Acting as a subject matter expert on the geography of their assigned territory while working to ensure that appointments are scheduled logically and efficiently
- During the scheduling process, will provide exemplary customer service
- Making a high volume of outbound contacts (calls / emails) to secure appointments
- Maintain an appointment-setting process that accommodates the needs of both clients and business partners
- Follow through with all tasks in an effective and efficient manner by using company and department resources
- Consistently complete tasks with an increased focus on the details to improve the scheduling experience
- Work to collaboratively respond to inquiries within 24 hours of receipt
- Provide trends, availability issues, and scheduling concerns in a timely manner to leadership monthly
- Communicate clearly and in a professional manner with all internal and external business partners (emails, phone calls, MS Teams chat)
- Must have strong Outlook-must be able to manage multiple calendars for scheduling of appointments
- EXCEL-Pivot tables, data entry
Salary : $21
