What are the responsibilities and job description for the Client Services Representative position at TSR Consulting Services, Inc.?
JOB ID: 80461
Location: Norfolk, VA
Position Type: 6-Month Contract-to-Hire
Summary:
Key Responsibilities:
- Serve as the primary point of contact for employer-level payroll concerns.
- Provide timely and accurate payroll solutions to enhance client satisfaction and retention.
- Troubleshoot payroll and compliance issues while educating clients on best practices.
- Maintain strong relationships through phone, email, and chat communication.
- Work efficiently in a structured, fast-paced environment with a focus on metrics and client service.
Qualifications:
- 0-1 year of client service experience.
- Ability to work overtime during peak seasons.
- Strong problem-solving, communication, and organizational skills.
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