What are the responsibilities and job description for the Client Specialist position at TSR Consulting Services, Inc.?
Job ID : 80383
Position Overview
We are seeking a skilled professional to provide comprehensive solutions to our clients by understanding their business needs, analyzing existing systems, and implementing effective processes. This role involves consulting with clients, troubleshooting system issues, and collaborating with internal teams to ensure seamless service delivery.
Key Responsibilities
- Consult with clients to assess and deliver tailored business solutions.
- Guide clients toward optimal solutions based on their specific needs.
- Analyze current systems, interface requirements, and business processes.
- Partner with clients to understand their business challenges and implement appropriate solutions.
- Recommend new tools, processes, and approaches to enhance client operations.
- Collaborate with sales and customer service teams to ensure client success.
- Maintain and expand knowledge of implementation processes, products, and best practices.
- Manage complex projects, including :
- Calculation updates, special reports, and tax amendments.
- Company setup and troubleshooting.
- PTO, overtime, and double-time adjustments.
- Benefit accrual recalculations and imports.
- Researching and assisting clients with tax changes.
- Perform other related duties as assigned.
Qualifications & Skills
Required :
Preferred :
