What are the responsibilities and job description for the Coupa Support Specialist position at TSR Consulting Services, Inc.?
81928
TSR is a premier National U.S. Staffing company with over 50 years of staffing excellence.
Our client, a leading insurance company is hiring a Coupa Support Specialist for a 6 months contract to hire assignment. Please ONLY local candidates to Jersey City NJ, Whitehouse Station NJ or Philadelphia PA. Hybrid- in office 3 days a week, Job hours-8:30 – 5. MUST have Coupa experience.
Work Location: Jersey City NJ, Whitehouse Station NJ or Philadelphia PA
Pay: $44-46/hour W2
Responsibilities:
- MUST be a "super user" of Coupa who will be the primary liaison between Global Procurement and Coupa while supporting Procurement goals and initiatives
- The Coupa Support Administrator will also manage supplier relationships as they pertain to Coupa integration, monitor and enforce compliance and manage the escalation process for non-compliance
- Additional projects are expected to occur and may change frequently as Coupa becomes fully implemented and performing efficiently
- Procurement:
- User enablement
- Review and report on RFQ and Sourcing events
- Training and ongoing testing
- Issue Resolution
- Supplier Enablement Duties
- Platform Maintenance and Updates
- Supplier Compliance
- General:
- Owner of Coupa and change management as it relates to updates
- Partner with Stakeholders and 3rd Party Provider to achieve organizational management and objective
- Develop and facilitate user training as necessary
- Troubleshoot user concerns involving data, process, configuration or integration related issues
- Guide system-based activities including user adoption, organizational communications, departmental planning, budgeting, reporting, etc.
Salary : $44 - $46
