What are the responsibilities and job description for the Customer Support Specialist position at TSR Consulting Services, Inc.?
JOB ID : 81513
Location : Salem, NH
Position Type : Permanent
Summary :
Key Responsibilities :
- Serve as the primary point of contact for employer-level payroll concerns.
- Provide timely and accurate payroll solutions to enhance client satisfaction and retention.
- Troubleshoot payroll and compliance issues while educating clients on best practices.
- Maintain strong relationships through phone, email, and chat communication.
- Work efficiently in a structured, fast-paced environment with a focus on metrics and client service.
Qualifications :
