What are the responsibilities and job description for the Client Services Specialist position at TSR Consulting?
JOB ID : 81513
Position Type : Permanent
About the Role : We are seeking a motivated and detail-oriented Client Services Specialist to join our dynamic team. You will be the go-to person for employer-level payroll concerns, providing exceptional support and solutions to enhance client satisfaction.
Key Responsibilities :
- Act as the primary point of contact for employer-level payroll inquiries.
- Deliver timely and accurate payroll solutions to ensure client satisfaction and retention.
- Troubleshoot payroll and compliance issues while educating clients on industry best practices.
- Maintain strong relationships through effective communication channels including phone, email, and chat.
- Thrive in a structured, fast-paced environment with a commitment to metrics and exceptional client service.
Qualifications :
Join us in Norfolk, VA, and be a part of a team that values growth, innovation, and client success!
