What are the responsibilities and job description for the Client Support Specialist position at TSR Consulting?
JOB ID : 80461
Position Type : 6-Month Contract-to-Hire
Summary :
As a Client Support Specialist, you will be the primary point of contact for employer-level payroll concerns, delivering exceptional service to our valued clients.
Key Responsibilities :
- Act as the key contact for all employer payroll inquiries.
- Provide accurate and timely payroll solutions that foster client satisfaction and encourage retention.
- Troubleshoot payroll and compliance challenges, while guiding clients towards best practices.
- Build and maintain strong relationships through effective communication via phone, email, and chat.
- Operate efficiently in a fast-paced, structured environment , focusing on metrics and outstanding client service.
Qualifications :
Location : Norfolk, VA
