What are the responsibilities and job description for the Floor Manager position at TSUNAMI RESTAURANT AND SUSHI BAR?
What we offer
- Great work-life balance
- 2 consecutive days off
- Discount meals during work hours
- Health, dental, and vision
- Life insurance plan paid for by the company
- 1-week paid vacation every year
Tsunami is locally owned and operated restaurant chain that has been in operation for over 20 years. We pride ourselves on delivering quality to our customers in the form of high-end food, atmosphere, and service. We take pride in offering a positive workplace for all our employees that promises to be challenging, fast-paced, exciting, and rewarding!
Tsunami is currently hiring for the following position:
Floor Manager
The Floor Manager will be responsible for the FOH during restaurant hours. The floor manager is responsible for assisting in training new employees, assist with employee development, and meeting customer service goals. Floor managers are physically present on the restaurant floor roughly 75% of the time managing guest interactions and filling in where necessary. The employee must also ensure the restaurant complies with local health and safety codes for eating establishments. Floor Managers must also perform some administrative duties for the facility.
Duties
- Assisting with employee hiring, training and continued development.
- Detailed logging and reporting of daily occurrences and restaurant activity.
- Greet incoming and departing Guests and ensure that all customer service expectations are being met.
- Supervise all staff in accordance with the operational standards, procedures, and policies. Ensure a safe and secure work and dining environment for personnel and guests.
- Scheduling staff to ensure the proper number of staff is on the floor to always provide excellent customer service.
- Maintain a working knowledge of all menu changes.
- Inventory Management.
- Responsible for the sanitation and cleanliness of staff and all restaurant areas.
- Inspects front of the house to ensure adherence to health and safety regulations and high industry standards.
- Responsible for the maintenance and proper functioning of all equipment including restrooms.
Requirements
- Minimum 2-years’ manager experience in a full-service restaurant.
- Must be able to manage reservations and waitlist.
- Required to be hands on in concerns to all FOH duties and functions as you will be working 75% of the time on the floor.
- Able to work 8 hour-plus shifts, with extensive standing and walking.
- Full time availability; available to work closing shifts and holidays.
- Polished, professional, and articulate individual who can command the staff.
- Must be able to pass a background check
- Must be legally able to work in the United States.
- Must be able to perform each position in the restaurant.
- Must be familiar with restaurant sales techniques.
Required Skills
- Strong communication skills; being able to effectively communicate with guest, staff, and members of the leadership team.
- Dependable, reliable, professional, and motivated.
- A keen eye for details and maintaining a clean, sanitized, and organized restaurant which adheres to health code requirements.
Education and Certification Requirements
- Must have a High School Diploma.
- Must have a current food handler permit prior to onboarding.
- Must have a current alcohol serving certification prior to onboarding.
What we offer
- 2 consecutive days off
- Discount meals during work hours
- Health, dental, and vision
- Life insurance plan paid for by the company
- 1-week paid vacation every year
********Tsunami Restaurant is an equal opportunity employer*********
Job Type: Full-time
Salary: $51,000.00 to $56,000.00 /year
Job Types: Full-time, Part-time
Job Type: Full-time
Job Type: Full-time
Pay: $51,000.00 - $57,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Night shift
Work Location: In person
Salary : $51,000 - $56,000