What are the responsibilities and job description for the Server position at Tsunami Restaurant and Sushi Bar?
JOB OVERVIEW
Serves patrons by providing information to help food and beverage selections; presenting ordered choices; maintaining dining ambiance.
Pay: $22 - $50hr
ACCOUNTABILITIES
· Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.
· Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
· Helps patrons select food and beverages by presenting menu offering cocktails and appetizers; suggesting courses; explaining the chef's specialties identifying appropriate wines; answering food preparation questions.
· Transmits orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests.
· Keeps kitchen staff informed by noting timing of meal progression.
· Serves orders by picking up and delivering patrons' choices from bar and kitchen; delivering accompaniments and condiments from service bars.
· Responds to additional patron requirements by inquiring of needs; observing dining process.
· Maintains table setting by removing courses as completed replenishing utensils; refilling water glasses; being alert to patron spills or other special needs.
· Concludes dining experience by acknowledging choice of restaurant; inviting patrons to return.
· Obtains revenues by totaling charges; issuing bill accepting payment; delivering bill and payment to host person; returning change or credit card and signature slip to patrons.
· Contributes to team effort by accomplishing related results as needed.
BEHAVIOURALCOMPETENCIES
· General Math Skills
· Verbal Communication
· Customer Service
· Resolving Conflict,
· Teamwork
· Persistence
· Energy Level
· Selling to Customer Needs
· Thoroughness
· Professionalism
· Client Relationships
Positional Expectations
· Maintain all certification requirements. Submit new food handlers/ alcohol certification prior to the expiration date
· Reportto work on time, ready to work.
· Maintain and well-groomed professional appearance and adhere to uniform standards
· Deliver excellent customer service at all times
· Reportto work on time, ready to work
· Provide consistent support to servers and other staff
· maintain cleanliness in your area
· Be familiar with menus, and company processes in an effort to answer questions when asked.
· Abide by Tsunami Rules and regulations as outlined in the employee handbook
· Abide by state and federal regulations regarding all restaurant operation, safety,and sanitation.
Job Type: Full-time
Pay: $22.00 - $50.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Shift:
- Day shift
- Night shift
Application Question(s):
- What is a good contact number?
- Do you have a current food handlers/Alcohol certification?
- Are you 21 years or older?
- Available work hours?
- What traits make you a good employee?
- Do you have a secondary store you would be interested working in?
Experience:
- Serving: 1 year (Required)
Work Location: In person
Salary : $22 - $50