What are the responsibilities and job description for the Director of Underwriting position at TTCU?
Position Summary
Manage the functions and employees of the Indirect and Consumer Underwriting departments in order to achieve loan production goals as well as ensure that all functions of the underwriters are carried out according to TTCU policies and procedures and meet State and Federal regulation requirements. Assist with a variety of administrative duties which include reports and analysis for the Senior Vice President of Lending. Collaborates with Lending division Vice President's to ensure timely and efficient underwriting occurs within the respective areas, reporting and addressing any concerns through his / her analysis. Responds to Indirect Representative with underwriting assistance requests. Performs duties in compliance with regulatory requirements including, but not limited to : requirements of the CFPB, ALL REGS, the Bank Secrecy Act, TILA, Reg Z, Reg B, and the CFPB.
Supervises : Underwriting Manager and Mortgage Underwriting Manager
- This position is not remote
Essential Job Functions and Responsibilities
20% - Supervise direct reports to maximize productivity, efficiency, and the potential of the human assets of TTCU, including : hiring, directing job assignments, monitoring staff performance, coaching, counseling, training, assuring compliance with regulatory requirements and organizational mission, values, policies, and work rules. Appraise performance and provide recommendations for staff compensation, promotion, and termination, as appropriate. Prepare, present, and adhere to annual budget for department.
20% - Manage Underwriters to ensure members are serviced in a quality manner and in accordance with TTCU policy. Resolve problems and troubleshoot processing issues and member complaints in a manner that ensures quality service to members while protecting the financial interests of TTCU. Maintain compliance with all federal regulatory laws and secondary investor guidelines.
30% - Evaluates products and procedures currently in place. Process and monitor the monthly Repossession report and review all previous month's repossessions. Discuss and make recommendations to underwriting policies and lending procedures with Lending Leadership. Implements changes as needed to ensure member satisfaction, problem resolution and credit union efficiency.
30% - Lead researching, analyzing, implementing, and managing new processes affecting the Underwriting group. This includes ensuring processes are operationally efficient as well as maximizing the strategic value Underwriting. Maintain software parameters and controls in order to facilitate product revisions and implementation of new products, if applicable. Audit underwriting findings and offer suggested changes to parameters that correlate with strategic initiatives.
MINIMUM QUALIFICATIONS
Educational Requirements :
High School Diploma or GED required.
Bachelor's degree in Business, Economics, Finance, or another related discipline required.
Certificates / Licenses :
Must have and maintain a valid driver's license.
Must have a clean driving record; an annual MVR may be pulled to ensure compliance.
Underwriting certifications preferred
EXPERIENCE :
Position Competencies
ADDITIONAL REQUIREMENTS
Job Knowledge
Interpersonal Skills
Working Conditions
Routinely perform work indoors in climate controlled private office with minimal noise.
Must be able to perform job functions independently and work effectively either on own or as part of a team. Must be able to plan own work activity as well as the work activity of others. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and / or fast pace. Must be able to effectively manage multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.
