What are the responsibilities and job description for the Communication Liaison position at TTEC?
Welcome to TTEC, where we're passionate about making customers happy! As a Customer Service Representative, you'll be part of a global team of curious lifelong learners guided by our company values.
This role involves answering incoming communications from customers, conducting research to provide answers for customers to resolve their issues, and utilizing computer experience to navigate systems and tools effectively.
About the Role:
- Support customers through various communication channels.
- Collaborate with colleagues to resolve complex customer issues.
About You:
- You have a strong desire to help others and make a positive impact.
- You have at least 1 year of customer service experience.
- You hold a high school diploma or equivalent.
- You recognize, apply, and explain product or service knowledge.
- You possess computer experience.
Our Benefits:
- We offer a supportive environment for your career and professional development.
- We provide a comprehensive benefits package based on your position that could include PTO, tuition reimbursement, health, and wellness incentives.
