What are the responsibilities and job description for the Customer Support Expert position at TTEC?
Why Work at TTEC?
TTEC offers a unique opportunity to build a rewarding career in customer service. As a leader in the industry, we pride ourselves on delivering exceptional customer experiences that exceed client expectations.
Job Description
As a Customer Service Representative, you will be responsible for handling customer inquiries via phone, email, and chat. You will need to provide accurate information, resolve customer complaints, and escalate complex issues to senior representatives when necessary.
Requirements
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic computer skills and ability to learn new software applications
What We Offer
- A base wage starting at $18.92 per hour with performance bonus opportunities
- A comprehensive benefits package including PTO, tuition reimbursement, and health and wellness incentives
- Ongoing training and development opportunities to support your career growth
Salary : $19
