Manager, Information Security

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Manager of Information Security working remotely in the US you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!

Looking for an opportunity to lead and innovate security operations? You will have the opportunity to work with cutting-edge technologies, collaborate with key stakeholders, and make a significant impact on the organization's security posture.

You'll report to Executive Director of Information Security.

During a Typical Day, You’ll

• Develop and implement security policies, protocols and procedures
• Review reports on incidents and breaches
• Create reports for management on security status
• Analyze data to form proposals for improvements of existing tools or adding additional products or services
• Gathering security intelligence and implementing preventative measures.
• Develop and monitor security team performance
• Ensuring compliance with company policies and security industry regulations.

What You Bring to the Role

• Strong understanding of cybersecurity principles, practices, and technologies Excellent communication and interpersonal skills (5 yrs)
• Proven experience as manager or team lead (2 yrs)
• Extensive experience in preventing illicit activity
• Familiarity with various operating systems (e.g., Windows, Linux, macOS).
• Experience with security tools and technologies: EDR, SIEM, Firewalls, etc).
• Knowledge of relevant security standards and frameworks (e.g., PCI, HiTrust, Mitre ATT&CK, NIST Cybersecurity Framework).
• Advanced ability to coordinate responses to security breaches and threats

What You Can Expect

• An annual incentive program
• Medical, dental, and vision
• Tax-advantaged healthcare accounts
• Financial and income protection benefits
• Paid time off (PTO) and wellness time off
• Tuition reimbursement and access to thousands of free online courses Visit our benefits website for more information.

Compensation

The anticipated range is $150,000 - $170,000/annually. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.

About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

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