What are the responsibilities and job description for the Multilingual Customer Care Agent position at TTEC?
Want to make a real difference in people's lives? Become a Bilingual Customer Service Representative – Spanish-English with TTEC and be part of a global team that's passionate about delivering exceptional customer experiences.
About This Role
We're looking for someone who shares our commitment to customer satisfaction and has a knack for building strong relationships. As a Bilingual Customer Service Representative, you'll:
Key Tasks:
- Communicate effectively with customers in both English and Spanish
- Research and resolve customer issues efficiently
- Maintain product knowledge and stay up-to-date on industry trends
Requirements:
- Bilingual proficiency in English and Spanish
- 6 months or more of customer service experience
- High school diploma or equivalent
- Computer skills and productivity software
What We Offer:
- A supportive work environment that fosters growth and development
- A comprehensive benefits package, including PTO, tuition reimbursement, and health and wellness programs
- Performance-based bonuses and incentives
- Ongoing training and development opportunities
Don't miss out on this exciting opportunity to join our TTEC team!
