What are the responsibilities and job description for the Spanish-English Language Liaison position at TTEC?
Cultivate meaningful connections and deliver world-class customer experiences with TTEC. Our Bilingual Customer Service Representative – Spanish-English will be the embodiment of our company values: empathy, integrity, and innovation.
About the Position
We're seeking a dedicated and compassionate individual to join our team in Las Vegas, NV. As a Bilingual Customer Service Representative, you'll be responsible for:
Key Responsibilities:
- Providing empathetic support to customers in both English and Spanish
- Conducting research to resolve customer issues efficiently
- Maintaining product knowledge and staying up-to-date on industry trends
Requirements:
- Bilingual proficiency in English and Spanish
- 6 months or more of customer service experience
- High school diploma or equivalent
- Computer skills and productivity software
What We Offer:
- A dynamic work environment that values diversity and inclusion
- A comprehensive benefits package, including PTO, tuition reimbursement, and health and wellness programs
- Performance-based bonuses and incentives
- Ongoing training and development opportunities
Join our TTEC family today and start making a difference in people's lives!
