Engine Program Manager

Job Title: Engine Technical Manager
Location: Doral, FL
Type: In-Office
Schedule: Full-Time
Contract Type: Permanent

Job Description:
The Engine Technical Manager is responsible for managing shop visits, coordinating repairs, creating and revising cost estimates, and ensuring compliance with customer requirements. The role involves providing engine status updates, preparing invoices, and maintaining accurate records in company systems. This position requires strong communication skills and the ability to collaborate with internal teams and clients effectively.

Key Responsibilities:
Shop Visit Management:

• Oversee engine shop visits, coordinating inspections and repairs.
• Conduct shop visits with customers and manage visit schedules.

Customer & Contract Management:

• Act as a liaison between customers and the engine maintenance team.
• Review and analyze customer-proposed work scopes.
• Prepare and supervise cost estimates for repairs.
• Ensure compliance with maintenance contracts and quote deadlines.

Reporting & Documentation:

• Provide engine repair progress updates and status reports to customers.
• Prepare inspection findings reports and revise cost estimates as needed.
• Coordinate with the accounting team to prepare and send invoices.
• Maintain up-to-date data in Quantum for accurate financial tracking.
• Reconcile invoices in a timely and accurate manner.

Customer Satisfaction & Improvement:

• Administer customer satisfaction surveys, analyze results, and implement improvement plans.

Qualifications:
Mandatory:

• Strong technical knowledge of Turbofan engines such as CFM56, V2500, CF6, or similar.
• Proficiency in MS Office (Outlook, Excel, Word, PowerPoint).
• Experience as an engine shop or airline engineer, inspector, or technician.
• Bachelor’s degree in Engineering (Aerospace or Industrial preferred), Project Management, Financial Engineering, Sales and Marketing, or equivalent.

Preferred:

• Knowledge of Quantum and Salesforce software.
• Bilingual proficiency.

Skills & Abilities:

• Strong consulting and negotiation skills.
• Exceptional written and verbal communication skills.
• Ability to work under pressure and meet tight deadlines.
• Detail-oriented with strong organizational skills.
• Willingness to travel domestically and internationally (up to 25%).

Equal Opportunity Statement:
ttg Talent Solutions is an Equal Opportunity Employer and recruiting agency. We are committed to creating an inclusive and diverse work environment and welcome applications from all qualified candidates regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Please note that all offers of employment are contingent upon the successful completion of a drug test and background check. We maintain a drug- and substance-free workplace to ensure the safety and well-being of all employees.
At ttg, "We believe in making a difference One Person at a Time," ttg OPT.