What are the responsibilities and job description for the Sales Coordinator position at Tubac Golf Resort & Spa?
Position Summary:
This position is responsible for providing administrative and operational support to the sales team and the general manager in the resort’s efforts to generate business, promote service, and enhance customer satisfaction. This position is key to ensuring communication between the sales team and clients, as well as the other departments at the resort helping to drive sales, ultimately aiming to enhance and achieve revenue targets.
Responsibilities/Duties Include, not limited to:
Proficient computer skills – Word and Excel
Learn and become efficient in Cater Ease system to assist sales staff
Send thank you letters to clients
Assist with special events on property as needed
Assist with site inspections as needed
Create group resumes and event schedules weekly for overall staff
Office supply orders
Skills:
Provide exceptional customer service to potential and existing clients, members, answering questions and resolving issues as needed
Strong attention to detail
Ability to create and maintain strong relationships with both internal and external guests
Become efficient in working in the Room Master system
Comprehensive understanding of sales contracts, Banquet Event Order production, and distribution
Maintain a filing system for contracts, client communications, and sales documentation
Strong communication (bi-lingual is a bonus) and organizational skills, both written and verbal
Ability to work under pressure, meet and manage deadlines, and manage multiple tasks simultaneously
Ability to work both independently and as a part of a team
Represents the resort positively and effectively
Website updates WordPress as needed
Working Conditions/Schedule:
This is a part-time position. The work schedule will vary depending on the demands of business.