What are the responsibilities and job description for the Plumbing Manager position at Tuck and Howell?
Join Our Team as a Plumbing Service Manager!
Are you a dynamic leader ready to take charge and drive growth in a thriving service department? Our company is seeking a Plumbing Service Manager to lead and manage our plumbing operations with a focus on excellence, efficiency, and customer satisfaction. We're committed to delivering top-quality service and are looking for someone who shares our passion for success!
Tuck & Howell Plumbing, Heating, & Air is a family-owned establishment with a proud legacy dating back to 1969, we are dedicated to providing top-notch comfort services to our community. Our tradition of service is rooted in our commitment to excellence, ensuring that every job is done right the first time. While many make this claim, few deliver. Our team of skilled licensed/certified professionals consistently achieves timely and precise completion of tasks, embodying our promise to our customers.
Why Work With Us:
- Competitive compensation and performance-based bonuses
- Comprehensive benefits package including medical (up to 95% covered by employer), dental, and vision
- Paid time off and holidays
- Professional development and training opportunities
- Supportive team environment with a focus on career growth
- Annual holiday parties and quarterly company breakfasts, where leadership can show their appreciation to the team
Compensation: $70,000 to $125,000 total compensation based on experience and department performance
Benefits: Medical, Dental, Vision, Life, and Short Term Disability insurance, PTO, Holiday Pay, Company Vehicle, and Uniforms
Key Responsibilities:
- Oversee daily operations of the plumbing service department, including dispatching and scheduling
- Manage and train plumbers and service technicians to ensure top-tier performance
- Maintain customer relations and address billing, warranty claims, and service needs
- Develop strategies to improve department profitability and efficiency
- Ensure service vehicles are stocked, clean, and well-maintained
- Coordinate service marketing initiatives and track performance metrics
- Handle quoting and approval of large repair jobs
What We're Looking For:
- 3 years of experience in leadership roles in plumbing
- Experience in residential and commercial plumbing is highly desirable
- Proven experience in the ability to grow a department
- Ability to lead and inspire your team
- Advanced customer service and communication skills
- Valid driver's license and clean driving record
Join Our Team Today!
If you're ready to lead a high-performing team and elevate our service department to new heights, apply now to become our next Plumbing Service Manager. We can't wait to meet you!
Salary : $70,000 - $125,000