What are the responsibilities and job description for the Customer Service Representative position at Tucker, Albin & Associates?
Customer Service Representative
Duties:
- Conduct outbound calls to customers
- Demonstrate excellent phone etiquette and communication skills
- Perform data entry to update customer information accurately
- Answer questions related to account
- Provide exceptional customer service by addressing inquiries, resolving issues, and offering solutions
- Utilize sales techniques to upsell products or services when appropriate
- Analyze customer needs and recommend appropriate products or services
Skills:
- Strong verbal and written communication skills
- Excellent phone etiquette and active listening skills
- Proficient in data entry and computer navigation
- Ability to analyze customer needs and provide appropriate solutions
- Sales experience is a plus
We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers through outbound calling, data entry, and effective communication. If you have excellent phone etiquette, strong communication skills in, and the ability to analyze customer needs, we encourage you to apply.
Benefits:
- Health, vison, dental, 401k
-Weekly pay
Requirements:
- High school diploma or equivalent
- Previous customer service experience preferred
Job Type: Full-time
Pay: $15.00 per hour
Expected hours: 38 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Shift:
- Day shift
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Richardson, TX 75080 (Required)
Work Location: In person
Salary : $15