What are the responsibilities and job description for the Branch Operations Manager position at Tuckerman Consulting?
Job Overview:
Tuckerman Consulting is seeking a highly skilled and results-driven professional to fill the role of Assistant Branch Manager. As a key member of our team, you will play a vital part in driving sales, managing customer relationships, and supporting staff development.
About the Role:
- Assist the Branch Manager in overseeing daily operations, including inventory management, logistics, and customer service.
- Develop and implement sales strategies to drive revenue growth and profitability.
- Build and maintain strong relationships with customers, vendors, and key stakeholders.
- Supervise and support branch staff, ensuring a positive and productive work environment.
Responsibilities:
Operational Management:
- Ensure compliance with company policies, procedures, and safety regulations.
- Support the implementation of process improvements to enhance efficiency and profitability.
- Monitor and analyze key performance indicators (KPIs) to drive operational excellence.
Sales & Customer Relations:
- Work alongside the sales team to achieve revenue and profitability goals.
- Handle customer inquiries and concerns to ensure a high level of satisfaction.
- Collaborate with the Branch Manager on forecasting and financial planning.
Team Leadership & Development:
- Train, mentor, and develop employees to enhance their skills and performance.
- Lead by example and foster a strong team-oriented culture.
- Assist with recruiting, onboarding, and performance evaluations.
Required Skills & Qualifications:
- 2 years of experience in a leadership role within supply, distribution, or a related industry.
- Strong knowledge of sales, operations, and customer service best practices.
- Proven ability to lead, develop, and motivate a team.
- Excellent communication, problem-solving, and organizational skills.
