Demo

Branch Operations Manager

Tuckerman Consulting
Cranston, RI Full Time
POSTED ON 3/19/2025
AVAILABLE BEFORE 4/17/2025

Job Overview:

Tuckerman Consulting is seeking a highly skilled and results-driven professional to fill the role of Assistant Branch Manager. As a key member of our team, you will play a vital part in driving sales, managing customer relationships, and supporting staff development.

About the Role:

  • Assist the Branch Manager in overseeing daily operations, including inventory management, logistics, and customer service.
  • Develop and implement sales strategies to drive revenue growth and profitability.
  • Build and maintain strong relationships with customers, vendors, and key stakeholders.
  • Supervise and support branch staff, ensuring a positive and productive work environment.

Responsibilities:

Operational Management:

  • Ensure compliance with company policies, procedures, and safety regulations.
  • Support the implementation of process improvements to enhance efficiency and profitability.
  • Monitor and analyze key performance indicators (KPIs) to drive operational excellence.

Sales & Customer Relations:

  • Work alongside the sales team to achieve revenue and profitability goals.
  • Handle customer inquiries and concerns to ensure a high level of satisfaction.
  • Collaborate with the Branch Manager on forecasting and financial planning.

Team Leadership & Development:

  • Train, mentor, and develop employees to enhance their skills and performance.
  • Lead by example and foster a strong team-oriented culture.
  • Assist with recruiting, onboarding, and performance evaluations.

Required Skills & Qualifications:

  • 2 years of experience in a leadership role within supply, distribution, or a related industry.
  • Strong knowledge of sales, operations, and customer service best practices.
  • Proven ability to lead, develop, and motivate a team.
  • Excellent communication, problem-solving, and organizational skills.

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